Breigha Coles
Halfway Point,NL
Summary
Driven by a strong work ethic and exceptional customer service skills, I excelled in roles at professional establishments like Best Coast Restaurant, enhancing guest experiences and operational efficiency. Demonstrated expertise in cash handling and guest engagement, significantly improving satisfaction levels. Proven ability to lead and collaborate, achieving seamless service delivery and workplace harmony.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Best Coast Restaurant
03.2020 - 09.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Supervisor in Training
Mary Brown's Chicken & Taters
09.2018 - 10.2019
- Achieved operational excellence through consistent monitoring and evaluation of team performance.
- Increased customer satisfaction with effective communication and timely resolution of issues.
- Resolved conflicts between team members diplomatically, promoting a harmonious workplace atmosphere.
Crew Kitchen Staff Member
McDonald's Restaurant
05.2016 - 08.2018
- Enhanced customer satisfaction by consistently providing high-quality food and maintaining a clean, organized kitchen environment.
- Followed all safety protocols and maintained a safe working environment, reducing the risk of accidents or injuries.
- Increased kitchen efficiency by streamlining workflow processes and implementing time-saving techniques during peak hours.
Basketball Referee
Newfoundland And Labrador Basketball Association
11.2012 - 01.2017
- Ensured player safety by closely monitoring on-court actions and addressing any violations promptly.
- Contributed to a positive game environment by maintaining a professional demeanor and interacting respectfully with players, coaches, and spectators.
- Improved game fairness by accurately enforcing basketball rules and regulations.
- Expanded knowledge of official rules by participating in ongoing training sessions and workshops.
Education
Adult Basic Education -
Academy Canada
Corner Brook, NL06.2017
Skills
- Strong Work Ethic
- Reliable
- Exceptional customer service
- Cash Handling
- Guest Engagement
Certification
WHMIS 2024 - Corner Brook, NL
References
Toshon Dawe, Dining Room Manager, Traditions of Durham Retirement Residence.
phone: 1 (289) 404-9032 email: toshon.dawe@siennaliving.ca
David Vatcher, Best Coast Restaurant.
phone: 1 (709) 638-3541 email: dvatcher1983@hotmail.com
Tom Stewart, Newfoundland and Labrador Basketball Association.
phone: 1 (709) 660-3657 email: lancasterperch@yahoo.com
Timeline
Server
Best Coast Restaurant
03.2020 - 09.2020
Supervisor in Training
Mary Brown's Chicken & Taters
09.2018 - 10.2019
Crew Kitchen Staff Member
McDonald's Restaurant
05.2016 - 08.2018
Basketball Referee
Newfoundland And Labrador Basketball Association
11.2012 - 01.2017
Adult Basic Education -
Academy Canada
WHMIS 2024 - Corner Brook, NL
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