Breeanne Brabner
Customer service representative
Vancouver,BC
Summary
Innovative Professional skilled in navigating fast-paced environments with a focus on precision and clarity. Expert at delivering consistent, high-quality outcomes across all communication channels to support organizational goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
4
4
Certification
Work History
Customer Service Representative
Panago Call Centre
02.2021 - 03.2022
- Addressed customer inquiries utilizing effective communication and problem-solving techniques.
- Streamlined processes to manage high call volumes while maintaining service quality standards..
- Acquired skills in utilizing Avaya and Cisco telephone systems
Party Host & CSR
GO BANANA'S (INDOOR CHILDRENS PLAYCENTER)
05.2018 - 12.2020
- Organized and implemented engaging party activities for children, fostering a fun and safe environment.
- Oversaw and executed daily cash disbursement and bank drop-offs
- Upheld cleanliness standards at events to create inviting atmosphere for guests while complying with health regulations.
- Decorated and set tables in accordance with party themes and age groups.
Education
Education
Keith Lynn Alternative Secondary School
North Vancouver, BC06-2009
Skills
- Customer engagement strategies
- Effective listening
- Strategic issue resolution
- Skilled in data analysis
- Proficient problem-solving
- Knowledge of telecom systems
- Skilled in financial data analysis
- Call center operations
- Multi-line phone talent
- Inventory management
- Decisive problem-solving
- Skilled in productivity software
- Client service optimization
- Creating effective partnerships
- Key holder responsibilities
- Logical evaluation
Accomplishments
- Published Author: Work featured in three separate professional publications.
- Award-Winning Creator: Recognized for the development of an educational magazine for youth audiences
Languages
English
Native or Bilingual
Certification
Saint John Lifesaver - Level One
Serving It Right
Foodsafe - Level One
Cashier's Training Course
Super Host
Timeline
Customer Service Representative
Panago Call Centre
02.2021 - 03.2022
Party Host & CSR
GO BANANA'S (INDOOR CHILDRENS PLAYCENTER)
05.2018 - 12.2020
Education
Keith Lynn Alternative Secondary School