Energetic Senior Technical Sales Consultant offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.
Hi, I’m
Breanne (Bre) Muller
Vancouver,BC
Summary
Overview
9
years of professional experience
Work History
Organimi
Senior Technical Sales Consultant
08.2023 - Current
Job overview
- Qualifying inbound leads generated by marketing team across multiple channels; segmenting prospects of interest and higher value opportunities for focused effort
- Connecting with prospects through outbound lead follow-up to determine their interest in Organimi, convening and holding effective online client requirements review and conducting product demo's.
- Understanding user business requirements, technical requirements and use cases for evaluation of Organimi and aligning our capabilities with those use cases and requirements
- Served as primary point of contact for client inquiries following demos, addressing concerns promptly and professionally to foster lasting relationships.
- Assisting users who self-onboard with timely responses to support needs when identified and providing enhanced support for prospects who wish to be supported during the initial stages of their onboarding journey
- Source new sales opportunities through inbound lead follow-up and continuous look back to reactivate prior trials and move free trial users to paid plans
- Developed robust pipeline of sales opportunities by maintaining accurate information in CRM.
- Engaged large and medium end-users to deliver company's total value proposition to increase sales.
- Prepared and delivered instructor-led training sessions for virtual product suite.
- Streamlined onboarding processes for increased efficiency, reducing time-to-productivity for new customers.
- Conducted thorough needs assessments to identify gaps in existing onboarding resources, leading to improvements in content and delivery methods.
Jack Astor's
Local Store Marketing Manager
10.2022 - 08.2023
Job overview
- Successfully created and managed local marketing campaigns
- Worked with store management to develop and execute local marketing plans
- Researched and identified local marketing opportunities
- Developed and maintained relationships with local businesses
- Successfully coordinated and managed local events
- Aligning social media updates with website updates to ensure content is up-to-date and consistent across both types of communications platforms
- Management of social media presence
- Assisted in managing new revenue potential and daily business operations.
Jack Astor's
Supervisor
01.2022 - 08.2023
Job overview
- Provided ongoing coaching and appropriate progressive discipline to all Team Members in the restaurant, managed appropriate documentation and ensured each Team Member had clarity around their current level of performance
- Supervised day-to-day operations to ensure all standards of quality and service were achieved during each shift
- Conducted first interviews and recommended hires to General Manager and Chef
- Provided orientation and training according to all training systems, standards, and manuals for new hires
- Developed leadership skills under the mentorship of the GM and in turn coached our staff to ensure they received great training and support
- Learned the financials, and worked to achieve and exceed established goals
- Used strong time management skills and attention to detail to complete my job.
Jack Astor's
Bartender
02.2020 - 08.2023
Job overview
- Ability to work under pressure in a fast-paced environment amid distractions and interruptions
- Commonly worked as solitary bartender with the top priority of ensuring member satisfaction
- Responsible for the safety and well-being of all bar guests
- Interact with diverse groups of people from around the world on a daily basis
- Fosters productive relationships with customers
- Ensuring that customers receive efficient and prompt service
- Deliver outstanding customer service to guests through communication and connection.
The Landing
Bartender
04.2018 - 02.2020
Job overview
Black Press
Multimedia Marketing Consultant
02.2017 - 03.2018
Job overview
- Conducted extensive market research to identify new customer segments
- Wrote compelling copy for all marketing collateral, including advertisements, brochures, and digital campaigns
- Monitored marketing campaigns and provided reports on results
- Project management and execution of clients' campaigns
- Responsible for handling account management initiatives for all clients
- Handling operations within the advertising department
- Carried out all aspects of sales activities such as lead generation, business development, and cold calling.
Vibrant Media
Brand Ambassador
09.2015 - 03.2018
Job overview
- Successfully promoted and increased sales of a new product line by 25% through extensive product knowledge and effective communication with customers
- Built and maintained positive relationships with key influencers and stakeholders in the industry, resulting in a 30% increase in brand awareness and social media following
- Coordinated and executed various marketing events and campaigns, including in-store demonstrations and sponsored activations, resulting in a 20% increase in customer engagement and product trial
- Conducted thorough market research and analyzed consumer behavior to provide valuable insights and feedback to the brand team, resulting in the development of new products and improved marketing strategies.
Bell
Sales Representative
05.2015 - 02.2017
Job overview
- Achieved 120% of sales target by identifying new business opportunities and building strong relationships with clients
- Developed and executed effective sales strategies resulting in a 25% increase in revenue
- Successfully closed multiple high-value deals by negotiating favorable terms and responding to client needs in a timely manner
- Consistently exceeded customer expectations by providing exceptional service and support, resulting in a 95% customer satisfaction rate.
Education
BCITVancouver
Digital Media from Digital Marketing
04.2017
University Overview
BCIT
Digital Branding
04.2017
University Overview
BCIT
Marketing Management
04.2017
University Overview
Skills
- Leadership
- Adaptable
- Communication
- Project Management
- Problem Solving
- Negotiation
- Organization
- Empathetic / Considerate
- Critical thinking
- Detail oriented
- Listening
- Innovation
Hobbies and Interests
Hobbies and Interests
- DOCUMENTARIES
- LEARNING NEW THINGS
- PETS
- COOKING
- SELF IMPROVEMENT
- CONTENT CREATION
- TIME IN NATURE
- INTERIOR DESIGN
Additional Information
Additional Information
AVAILABLE UPON REQUEST.
Languages
English
Bilingual or Proficient (C2)
French
Elementary (A2)
Software
Salesforce
Zendesk
Logrocket
Mixpanel
Google Suite
Microsoft Suite
Zoominfo
ChatGPT
Stripe
Calendly
Quote
"I get happier about the harder it is because I know that no one else will follow. If you can shift from this is hard to no one else will be able to do this. It flips from being this thing that you're like oh poor me. To oh, poor everyone else who's going to have to try."
Work Preference
Work Type
Full TimeLocation Preference
RemoteImportant To Me
Career advancementWork from home optionTimeline
Senior Technical Sales Consultant
Organimi
08.2023 - Current
Local Store Marketing Manager
Jack Astor's
10.2022 - 08.2023
Supervisor
Jack Astor's
01.2022 - 08.2023
Bartender
Jack Astor's
02.2020 - 08.2023
Bartender
The Landing
04.2018 - 02.2020
Multimedia Marketing Consultant
Black Press
02.2017 - 03.2018
Brand Ambassador
Vibrant Media
09.2015 - 03.2018
Sales Representative
Bell
05.2015 - 02.2017
BCIT
Digital Media from Digital Marketing
BCIT
Digital Branding
BCIT
Marketing Management
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