Breanne Schoaff

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Obtained client medical history, medication information, symptoms, and allergies.
• Performed medical records management, including filing, organizing and scanning documents.
• Called and faxed pharmacies to submit prescriptions and refills.
• Documented vital signs and health history for patients in clinic.
• Oriented and trained new staff on proper procedures and policies.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.

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• Entered patient demographic and insurance data into electronic medical record system.
• Provided excellent customer service to patients and medical staff.
• Greeted and assisted patients with check-in procedures.
• Followed document protocols to safeguard confidentiality of patient records.
• Trained new staff on filing, phone etiquette and other office duties.
• Built and maintained positive working relationships with patients and staff.
• Took copayments and compiled daily financial records.
• Used EPIC to schedule appointments.
• Balanced deposits and credit card payments each day.