Breanne Muscedere
Sales Consultant
Pickering,Ontario
Summary
Results-driven professional with expertise in sales strategy, client relationship management, and graphic design. Goal is to secure a position leveraging skills to drive business growth and deliver creative solutions. Seeking opportunities for career advancement within a dynamic company.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Sales Consultant
Bell
10.2023 - Current
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
Sales Consultant
Rogers Communications
10.2022 - 10.2023
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Maximized customer retention by resolving issues quickly.
Assistant Manager
Little Burgundy & Aldo Shoes
06.2021 - 09.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Store Manager
Little Burgundy Shoes
10.2018 - 10.2020
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Assistant Manager
JACK & JONES
04.2018 - 09.2018
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Increased sales through effective merchandising strategies and targeted promotions.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Sales Associate
Michael Kors
01.2018 - 03.2018
- Enhanced client satisfaction by providing personalized recommendations and attentive service.
- Acquired extensive knowledge of luxury brands across multiple product categories to provide well-rounded customer service experiences.
- Demonstrated adaptability during peak periods by assisting colleagues in other departments as needed.
Store Manager
Sunglass Hut
08.2017 - 01.2018
- Optimized store displays and appearance via strategic merchandising.
- Managed store organization, maintenance, and purchasing functions.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Sales Supervisor
Sunglass Hut
08.2015 - 08.2017
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Organized weekly team meetings to discuss progress, challenges, and opportunities for growth.
Education
Postgraduate Degree - Graphic Design
Seneca Polytechnic
01.2021 - 01.2024
Associate of Arts - Advertising, And Public Relations
Lethbridge College
05.2013 - 01.2015
Skills
Teamwork and collaboration
Customer service
Flexible and adaptable
Organization and time management
Team leadership
Operations management
Graphic design
Logo design
Social media design
Logo creation
Branding
Timeline
Sales Consultant
Bell
10.2023 - Current
Sales Consultant
Rogers Communications
10.2022 - 10.2023
Assistant Manager
Little Burgundy & Aldo Shoes
06.2021 - 09.2021
Postgraduate Degree - Graphic Design
Seneca Polytechnic
01.2021 - 01.2024
Store Manager
Little Burgundy Shoes
10.2018 - 10.2020
Assistant Manager
JACK & JONES
04.2018 - 09.2018
Sales Associate
Michael Kors
01.2018 - 03.2018
Store Manager
Sunglass Hut
08.2017 - 01.2018
Sales Supervisor
Sunglass Hut
08.2015 - 08.2017
Associate of Arts - Advertising, And Public Relations
Lethbridge College
05.2013 - 01.2015