Breanne Ellison
Chico
Summary
Reliable and detail-oriented professional with 10 years of experience at the United States Postal Service, including 8 years as Lead Clerk. Skilled in team supervision, employee timekeeping, financial accountability, and customer service management. Previous supervisory experience in the food service industry built strong skills in leadership, conflict resolution, and high-volume operations. Seeking to leverage extensive clerical and leadership experience in an administrative, customer service, or operations role (remote or on-site).
Overview
10
10
years of professional experience
2007
2007
years of post-secondary education
Work History
Lead SSA
USPS
Paradise
07.2015 - Current
- Supervised and trained clerks on daily retail and financial operations, ensuring compliance with USPS procedures.
- Managed timekeeping for all employees at the station, tracking attendance, leave, and scheduling adjustments.
- Resolved escalated customer complaints with professionalism, maintaining high customer satisfaction.
- Balanced and reconciled daily financial transactions, maintaining accountability for thousands of dollars in revenue.
- Prioritized and organized workflow to meet deadlines in a fast-paced environment.
- Oversaw inventory, supplies, and clerical operations to ensure smooth day-to-day performance.
- Assisted management in preparing reports, maintaining accurate records, and supporting operational efficiency.
Education
Hearthstone Charter
Oroville, CASome College (No Degree) - Business Management
Butte College
Oroville, CASkills
Team Leadership & Staff Training
Employee Timekeeping & Attendance Tracking
Customer Service & Conflict Resolution
Financial Accountability & Cash Handling
Scheduling & Workflow Coordination
Data Entry & Recordkeeping
Inventory & Supply Management
USPS Policy & Compliance Knowledge
Strong Communication & Collaboration
Accomplishments
- Organized and managed a hydration station for carriers during extreme summer heat, promoting health, safety, and employee well-being.
- Created a dog awareness training video for the office, improving carrier safety and raising awareness about preventing dog-related incidents.
- Recognized for taking initiative to support coworkers and enhance workplace safety and morale.
References
References available upon request.
Timeline
Lead SSA
USPS
07.2015 - Current
Hearthstone Charter
Some College (No Degree) - Business Management
Butte College