Fernando Cruz
Visalia
Summary
Professional driver prepared for role focused on efficient and timely deliveries. Brings valuable experience in route planning and customer service, ensuring reliable and consistent performance. Known for strong team collaboration and flexibility to adapt to changing schedules and tasks. Proven track record of maintaining accurate records and ensuring customer satisfaction. Demonstrated effective time management and excellent problem-solving skills in high-pressure environments.
Overview
12
12
years of professional experience
Work History
Delivery Driver
HYE Logistics
Fresno, CA
04.2014 - Current
- Pre-inspection of all merchandise and equipment as per company protocol. Review the manifest / TDR (Truck Delivery Route).
- Ability to adapt to unforeseen changes and direct co-workers as needed.
- Communicate with the customers prior to arrival to ensure customer satisfaction.
- Greet customers upon arrival with attentiveness to the resident’s needs.
- Provide installation of the product with the customer’s preference to ensure proper placement with every delivery.
- Report into dispatch with completion of stops report any complication as deemed necessary at the end of the day as per protocol.
- Post-trip inspection of truck and all equipment used.
- Ensured timely and accurate deliveries to enhance customer satisfaction.
- Operated delivery vehicle in compliance with safety regulations and company policies.
- Conducted routine vehicle inspections and coordinated maintenance as needed.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Product Technician
Aaron’s Furniture
Fresno, CA
05.2019 - 01.2021
- Loaded/unloaded, secured and protected product in our delivery vehicle and safely transported merchandise without damage
- Verified product information and accessories to ensure it matches for deliveries or returns.
- Operated power tools and machinery for furniture assembly and repair.
- Conducted quality inspections to ensure products met company standards.
- Maintained detailed records of all performed tasks, ensuring accurate tracking of completed projects and ongoing maintenance requirements.
- Ensured all merchandise is clean and in operating condition prior to delivery.
- Offloaded, installed and demonstrated merchandise for our customers safely.
- Assisted in performing routine service calls, product exchanges and assist with merchandise returns.
- Maintained the showroom floor and store’s warehouse by moving and organizing merchandise to maintain the store’s warehouse in a neat and orderly manner.
Education
High School -
Clovis West High School
Fresno, CA01-2013
Skills
- Attention to detail
- Dependable and reliable
- Problem-solving
- Stocking and inventory
- Dispatch communication
- Equipment operation
- Vehicle maintenance
- Time management skills
- Order picking and processing
- Cargo handling
- Complex Problem-solving
- Quality assurance
Timeline
Product Technician
Aaron’s Furniture
05.2019 - 01.2021
Delivery Driver
HYE Logistics
04.2014 - Current
High School -
Clovis West High School