Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Breanna Stangland

Banff

Summary

Proven hospitality professional with extensive experience at Eddie Burger Bar, adept in recipe and menu memorization and delivering outstanding customer service. Excelled in upselling, significantly boosting sales, and mastering drink preparation and customer engagement. Trained new staff, ensuring high standards in beverage service and customer satisfaction.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Bartender, Server, Shift Leader

Eddie Burger Bar
09.2017 - Current
  • Handled simultaneous customer and team needs while avoiding unnecessary delays or errors.
  • Adhered to AGLC regarding alcoholic beverage services and customer regulations.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Served high customer volumes during special events, nights, and weekends.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Server

Anejo
10.2022 - 03.2023
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Served food and beverages promptly with focused attention to customer needs.

Server

Peanuts Public House
03.2015 - 08.2017
  • Cultivated warm relationships with regular customers.
  • Increased sales significantly by upselling higher-end products to customers.

Education

High School Diploma -

National Sports School
Calgary, AB
06-2006

Skills

  • Recipe and menu memorization
  • Outstanding customer service
  • Clear and effective communication
  • Anticipating guest needs

Certification

AGLC Certified

Timeline

Server

Anejo
10.2022 - 03.2023

Bartender, Server, Shift Leader

Eddie Burger Bar
09.2017 - Current

Server

Peanuts Public House
03.2015 - 08.2017

AGLC Certified

High School Diploma -

National Sports School
Breanna Stangland