Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Breanna Skinner

Huntington Beach

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Behavioral Therapist

ABA Enhancement, LLC
Fountain Valley
11.2023 - Current
  • Providing individualized behavioral therapy services to clients with a range of developmental, emotional, or behavioral challenges, including autism spectrum disorder (ASD), ADHD, anxiety, and oppositional behaviors.
  • Providing 1:1 ABA therapy to children diagnosed with Autism Spectrum Disorder (ASD), focusing on building communication, social, self-help, and daily living skills.
  • Developing and implementing evidence-based treatment plans, primarily grounded in Applied Behavior Analysis (ABA), and Cognitive Behavioral Therapy (CBT).
  • Collaborating closely with families, teachers, and interdisciplinary teams to support client goals in both clinical and home/community settings.
  • I help clients understand the connection between thoughts, feelings, and behaviors—using tools from CBT and mindfulness to help them manage anxiety, depression, or daily stress.
  • Collecting and recording data on target behaviors and skill acquisition, ensuring that treatment was guided by consistent analysis.

The best part of my job is seeing progress over time—whether it was a child learning to ask for what they need, make a friend, or complete a task on their own for the first time. Working in ABA is giving me a strong foundation in behavior analysis, but, even more importantly, it has taught me patience, flexibility, and how to really connect with kids in meaningful ways.

Associate

Amazon
Huntington Beach
10.2022 - 01.2024
  • Supported operations in paleo department, center store, and kitchen.
  • Assisted front store during peak periods to maintain efficiency.
  • Executed inventory management tasks to ensure product availability.
  • Maintained cleanliness and organization of work areas for safety compliance.
  • Demonstrated flexibility by adapting to different roles, including stowing, picking, packing, and shipping.
  • Operated various warehouse equipment, maintained safety standards, and followed quality control processes.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Developed and maintained relationships with clients and vendors.
  • Greeted customers to determine wants or needs.
  • Processed payments using point-of-sale systems.
  • Provided customer service support for inquiries, complaints, and returns.
  • Conducted inventory checks to ensure accuracy of shelf stock.

Shift Manager

Smoothie King
Allen
04.2019 - 01.2021
  • Led and supervised a team of 2 to 4 employees during scheduled shifts, ensuring smooth day-to-day operations, and high levels of customer satisfaction.
  • Delegated tasks, set priorities, and resolved on-the-spot issues related to staff, customers, or equipment.
  • Making sure customers are satisfied by also answering any questions.
  • Trained new team members and reinforced company policies to maintain consistency and efficiency.
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Handled opening/closing duties, cash reconciliation, inventory checks, and shift reports.
  • Acted as the point of contact between upper management and front-line staff, communicating updates and feedback both ways.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Reported employee behavioral issues, losses and customer complaints to upper-level management.
  • Recommended opportunities for growth and advancement to motivate employees.

Education

High school diploma -

Prosper High School
Prosper, TX
06.2018

Skills

  • Organizational skills
  • Shift management
  • Food service and preparation
  • Cash handling and POS
  • Food safety
  • Cleaning expertise
  • Leadership qualities
  • Accountability and honesty
  • Social listening
  • Active listening
  • Relationship building
  • Certified in CPR/AED
  • Communication skills
  • Cognitive abilities
  • Fine and gross motor skills
  • Independence training
  • Customer service excellence
  • Crisis intervention
  • Data collection
  • Applied behavior analysis
  • Conflict resolution
  • Multitasking capacity
  • Behavioral therapy techniques
  • Autism support experience

Certification

  • TABC Certified, August 2023 to February 2028
  • Food Handler Certification, August 2023 to February 2028
  • Driver's License, August 2023 to February 2028
  • CPR Certification, January 2024 to January 2026
  • AED Certification, January 2024 to January 2026
  • First Aid Certification, January 2024 to January 2026

Affiliations

  • Recognized for leadership during peak season and helping train 5+ new hires.
  • Demonstrated commitment and reliability over a full volunteer year/work cycle.
  • Perfect attendance
  • Customer Service Excellence Award
  • Certificates of Appreciation

Timeline

Behavioral Therapist

ABA Enhancement, LLC
11.2023 - Current

Associate

Amazon
10.2022 - 01.2024

Shift Manager

Smoothie King
04.2019 - 01.2021

High school diploma -

Prosper High School
Breanna Skinner