Breanna Porchia
San Bernardino
Summary
Compassionate and adaptable professional with strong communication skills and a natural ability to built trust, provide support, and create a safe space for others. Experienced in caregiving, property management, and client-facing roles that require empathy, problem-solving, and sound judgment. Fast learner with proven success managing multiple priorities, maintaining organization, and navigating diverse work environments. Known for positive energy, professionalism, and a commitment to delivering high-quality care and service. Seeking opportunities in social services, advocacy, behavioral health, or other people-focused roles while pursuing advanced education in social work.
Overview
14
14
years of professional experience
Work History
Private Health Care Aide
Juanita Hall
09.2018 - Current
- Executed personal patient care by carrying out 20+ ADL activities
- Ensured medication adherence by administering prescribed medications according to schedule and monitoring for side effects.
- Reduced patient anxiety through effective communication and active listening skills.
- Safe transfer of patients using proper techniques to prevent injuries.
- Utilized problem-solving skills when faced with unexpected situations or emergencies within healthcare setting.
Sub-Landlord
Faith & Hope Home Rentals LLC
04.2022 - 10.2023
- Carried out daily operational and administrative duties; including, initiating leases, inspections and upkeep, email/call responses, scheduling and performing tours, and ensuring daily cleanliness of property.
- Coordinated preventive maintenance schedules and directed daily maintenance operations.
- Decreased unit vacancies with proactive lease renewals, frequent rental promotions and tenant rewards programs.
- Increased profit margin from 13.8% to 29.2% percent in less than one year, and reduced overall expenditures by liaising with long-term networking contractors.
- Launched digital marketing ads and actively managed advertising websites to reach over 10,000+ prospects.
- Designed website to allocate business services and information.
- Filed legal documents and initiated civil limited claims or filing of necessary paperwork.
- Conceptualized and implemented chargeable self-guided tours to stratum of time sensitive clientele.
- Revamped in-danger-of failing single 12,000+ square foot property and business to revenue $20,000 per month.
Uber Partner
Uber Inc
06.2017 - 12.2019
- Improved customer satisfaction by providing prompt and professional services
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Managed challenging situations calmly, addressing any conflicts or issues that arose during rides.
- Built rapport with over 100 passengers through friendly conversations and attentive listening.
Childcare Assistant
Peas In A Pod Day Care
07.2014 - 03.2016
- Managed in-home daycare with 6 infants, 7 toddlers and preschoolers, and 3 school-aged children
- Prioritized safety measures and protection of every child.
- Helped children develop motor skills in preparation for Pre-K and kindergarten.
- Created engaging learning environment for groups of diverse children with various learning styles.
- Responded to inquiries from parents and guardians.
- Improved behavior management techniques by implementing positive reinforcement strategies and clear expectations.
Server
Sonic
06.2012 - 10.2012
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Managed order accuracy while collaborating with kitchen staff for timely meal delivery.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Trained new servers on menu knowledge and service protocols to ensure consistency.
Education
Masters - Masters of Social Work
CSULB; Houston University- Expected Enrollment 2026
Bachelor of Arts (B.A - Sociology
University of California
Riverside, CA10.2020
Skills
- Trauma Informed Communication
- Conflict Resolution
- Day-To-Day Operations
- Detail Oriented
- Business Communication
- Active Listening and Empathy
- Emotional Intelligence
- Data Entry
- Cross Channel Digital Marketing
- Client Advocacy
Timeline
Sub-Landlord
Faith & Hope Home Rentals LLC
04.2022 - 10.2023
Private Health Care Aide
Juanita Hall
09.2018 - Current
Uber Partner
Uber Inc
06.2017 - 12.2019
Childcare Assistant
Peas In A Pod Day Care
07.2014 - 03.2016
Server
Sonic
06.2012 - 10.2012
Bachelor of Arts (B.A - Sociology
University of California
Masters - Masters of Social Work
CSULB; Houston University- Expected Enrollment 2026