Breanna De Bruin
Mount Elgin,ON
Summary
Dedicated Dispatcher experienced in managing install schedules and customer relationships. Streamlined dispatch processes and enhanced workflow to resolve logistical challenges and maximize operational efficiency. Combined hands-on experience with animals, contributing to a well-rounded skill set.
Overview
9
9
years of professional experience
Work History
Dispatcher
Dancraft Stairs Ltd
Woodstock
01.2021 - Current
- Streamlined dispatching processes, enhancing workflow and minimizing delays.
- Assigned drivers to appropriate routes based on customer needs.
- Managed daily delivery and work schedules to maximize coverage.
- Tracked vehicles using GPS technology and provided real-time status updates.
- Coordinated deliveries and pickups for stair manufacturing projects.
- Managed scheduling of installers to optimize project efficiency.
- Collaborated with production staff to resolve logistical challenges.
- Monitored vehicle maintenance schedules to ensure operational readiness.
- Updated records of driver locations, delays, and cancellations.
- Scheduled loads according to priority and available equipment.
- Prepared daily work and run schedules.
- Relayed work orders and information between work crews, supervisors, and field personnel.
- Verified order details to ensure accuracy and completeness.
- Managed communication between customers and sales teams to ensure timely updates on order status.
- Communicated with clients to confirm order details and timelines.
- Assisted in resolving customer inquiries related to orders and deliveries.
- Maintained organized records of all processed orders for tracking purposes.
- Reviewed customer orders to ensure accuracy of product, quantity and pricing.
- Monitored inventory levels and placed replenishment orders to maintain stock.
- Resolved customer complaints related to service issues or delays.
- Responded promptly to customer complaints concerning product quality or delivery issues.
- Participated in team meetings discussing changes in procedures or processes.
- Developed strategies that enhanced efficiency within dispatch department operations.
- Coordinated with warehouse personnel regarding shipping schedules for timely delivery.
- Coordinated with warehouse personnel regarding shipping schedules for timely delivery.
Dairy Farm Hand
Oxford Elginstead Farms
Mount Elgin, ON
07.2019 - 01.2021
- Operated milking equipment while adhering to efficiency and safety standards.
- Helped milk cows using proper techniques to ensure animal welfare. while ensuring proper maintenance of equipment.
- Assisted in feeding, tagging, and treating calves to support healthy growth and ensure animal welfare.
- Maintained cleanliness in barns and milking areas to uphold optimal hygiene.
- Cleaned stalls and pens daily to maintain hygiene standards. of stalls, pens, and equipment using hoses or pumps.
- Sanitized milking parlor areas to maintain compliance with health regulations and uphold hygiene standards.
- Collected and recorded data on milk production to track trends and inform management decisions.
- Collected samples from cows for testing to monitor quality.
Horse Caretaker
Akkerview Friesians
Salford, Ontario
08.2017 - 05.2019
- Provided daily care for horses, including feeding, grooming, and exercising them.
- Managed daily feeding and care routines for Friesian horses.
- Ensured cleanliness of stables and equipment to provide a safe environment for horses.
- Maintained barns, stalls, paddocks and other horse-related facilities in a clean and safe condition.
- Ensured that all safety protocols were followed while handling horses.
- Turned out horses daily to enhance exercise and promote overall health.
- Provided daily exercise for the horses including riding, lunging, turn out and hand walking.
- Checked supply levels of hay, bedding, and supplements to ensure availability for daily care.
- Removed waste and debris from stalls to maintain sanitary conditions for horses. to remove waste and debris and keep conditions sanitary.
- Assisted in training exercises to promote horse development and conditioning.
- Assisted in preparing horses for training and competition events.
- Responded quickly to emergency situations involving horses or riders.
Education
High School Diploma -
Ingersoll District Collegiate Institute
Ingersoll06-2020
Skills
- Route scheduling
- Route planning
- Delivery coordination
- Fleet management
- Customer relationship management
- Equipment maintenance
- Problem solving
- Attention to detail
- Time management
- Stable operations
- Parlor milking
- Calf care
- Horse handling
Timeline
Dispatcher
Dancraft Stairs Ltd
01.2021 - Current
Dairy Farm Hand
Oxford Elginstead Farms
07.2019 - 01.2021
Horse Caretaker
Akkerview Friesians
08.2017 - 05.2019
High School Diploma -
Ingersoll District Collegiate Institute