Breanna Cotto
Whittier
Summary
Entry-level phlebotomy professional with hands-on experience in venipuncture, specimen collection, and patient interaction in clinical settings. Brings a strong background in high-volume, detail-oriented roles requiring strict adherence to safety protocols, accuracy, and efficiency. Demonstrates excellent communication skills and a calm, compassionate approach to patient care, with a proven ability to maintain patient comfort and professionalism during procedures.
Overview
5
5
years of professional experience
1
1
Certification
Work History
BARISTA
Starbucks
2023.05 - 2024.03
- Managed customer interactions in a fast-paced coffee shop environment, prioritizing service excellence and client retention.
- Implemented inventory tracking systems to reduce waste and optimize stock levels.
CREW MEMBER
Chick-fil-A
2022.10 - 2023.04
- Facilitated prompt and quality service in fast-casual dining, prioritizing customer satisfaction and streamlined operations.
WAREHOUSE ASSOCIATE
Coupang
2021.12 - 2022.06
- Implemented efficient inventory control measures and streamlined order fulfillment in a fast-paced warehouse setting.
STORE AMBASSADOR
Forever 21
2021.02 - 2021.12
- Served as a brand representative, ensuring a positive shopping experience for customers.
- Facilitated merchandising and inventory management processes while delivering exceptional customer support.
CREW MEMBER
McDonald's
2019.02 - 2020.08
- Supported daily operations by providing outstanding customer service and maintaining food quality standards.
Education
Nursing Candidate -
Rio Hondo College
Whittier03.2028
Certified Phlebotomy Technician (CT) - Phlebotomist
Phlebotomy Training Program
Artesia, CA02.2025
High School Diploma -
Poly High School
05.2019
Skills
- Customer Service Expert
- Communication Expert
- Problem Solving Expert
- Team Collaboration Expert
- Time Management Expert
- Adaptability Expert
Certification
Certified Phlebotomy Technician (CPT) - Venipuncture, capillary collection, specimen handling, patient safety
Timeline
BARISTA
Starbucks
2023.05 - 2024.03
CREW MEMBER
Chick-fil-A
2022.10 - 2023.04
WAREHOUSE ASSOCIATE
Coupang
2021.12 - 2022.06
STORE AMBASSADOR
Forever 21
2021.02 - 2021.12
CREW MEMBER
McDonald's
2019.02 - 2020.08
Nursing Candidate -
Rio Hondo College
Certified Phlebotomy Technician (CT) - Phlebotomist
Phlebotomy Training Program
High School Diploma -
Poly High School