Breanna Boisvenue

August 2021-April 2023 I resided in Ottawa, ON

• Increased customer satisfaction with exceptional service and attention to detail in produce displays.
• Enhanced team productivity, providing direction and support for staff members.
• Resolved customer complaints promptly, processed returns, and ensured continued customer satisfaction.
• Rotated produce on sales floor to guarantee optimal freshness and variety.
• Coached and mentored new team members.

• Increased customer satisfaction by providing excellent service
• Reduced wait times for drinks by efficiently managing and prioritizing orders.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.

• Enhanced customer satisfaction by providing personalized optical recommendations and fittings.
• Increased store revenue through effective sales techniques and product knowledge.
• Collaborated with team members to maintain a clean, organized, and visually appealing store environment.
• Assisted customers in selecting frames and lenses based on their prescription needs and personal style preferences.

• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.