Summary
Overview
Work History
Education
Skills
Timeline
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Breanna Balli

Fresno

Summary

Professional shift supervisor with strong leadership skills and focus on team collaboration. Skilled in managing daily operations, resolving conflicts, and ensuring high performance standards. Known for adaptability and delivering results in fast-paced environments. Strong organizational abilities and effective communication, fostering productive and positive workplace.

Overview

1
1
year of professional experience

Work History

Shift Lead

Me N Eds
08.2024 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Shift Lead

Island Waterpark
05.2024 - 07.2024
  • Completed store opening and closing procedures and balanced tills.
  • Trained and mentored new employees to maximize team performance.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
  • Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
  • Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.
  • Mentored team members in professional development activities that ultimately led to promotions within the organization.

Beauty Advisor

Sally Beauty Supply
12.2023 - 06.2024
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.

Education

No Degree - Emt Trade

Fresno City College
Fresno, CA
12-2025

High School Diploma -

Bullard High
Fresno, CA
06-2022

Skills

  • Customer service focus
  • Employee training
  • Guest service
  • Team motivation
  • Crew coordination

Timeline

Shift Lead

Me N Eds
08.2024 - Current

Shift Lead

Island Waterpark
05.2024 - 07.2024

Beauty Advisor

Sally Beauty Supply
12.2023 - 06.2024

No Degree - Emt Trade

Fresno City College

High School Diploma -

Bullard High

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Breanna Balli