Breana Murdock
Ajax,ON
Summary
Diligent worker knowledgeable in assisting clients with building the necessary tools needed to address current life situations. Skilled in working with a wide range of age groups to provide support, whilst upholding confidentiality, rapport and dignity. Experienced in supporting the needs of clients, staff and employers in all areas of work that I have obtained over the past 7 years.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hair Braider
Self Employed
09.2020 - Current
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Styled locs, twist and extensions for up to 7 clients per week.
- Supported and kept in touch with clients to accomplish 95% clientele returning over 2 years.
- Designed individualized plans to assist customers in healing damaged or dry hair.
Sales Associate
Pennington’s
07.2020 - 09.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Maintained customer satisfaction with quick and professional handling of product returns.
Key Holder/Sales Associate
Thyme Maternity
06.2018 - 07.2020
- Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Field Placement Student
Boys and Girls Club
01.2019 - 08.2019
- Facilitated daily group activities independently for different age groups within the program.
- Provided timely organization for meal times
- Ensure each child is met with respect, emotional support and positivity while at the program
- Work effectively and efficiently with staff members to provide memorable experiences for children in the program
Field Placement Student
W.I.N.G.S. Maternity Home
05.2018 - 08.2018
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Assisted individuals with addressing issues such as housing, abuse, health conditions and grief due to loss of infant
- Provided emotional support to clients, along with build rapport
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
Field Placement Student
Smart Start Learning Centre
01.2016 - 06.2016
- Led children in creative, athletic and educational activities while maintaining safe and orderly group.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
Education
Bachelor of Arts - Child And Youth Studies
Trent University
Oshawa, ON04.2022
Diploma - Social Service Worker
Durham College
Oshawa, ON08.2019
Skills
- Strong Communication
- Ability to respond calmly and patiently in crisis situations
- Capacity to demonstrate sensitivity and awareness of cultural diversity issues
- Proficient when resolving conflict and making decisions
- Ability to work on tasks in an organized, timely manner individually and in group setting
- Practical knowledge in community resources and government services (housing, children services, abuse)
Certification
- ASIST Suicide Intervention 2019
- WHMIS, First Aid, CPR Training 2018
Timeline
Hair Braider
Self Employed
09.2020 - Current
Sales Associate
Pennington’s
07.2020 - 09.2020
Field Placement Student
Boys and Girls Club
01.2019 - 08.2019
Key Holder/Sales Associate
Thyme Maternity
06.2018 - 07.2020
Field Placement Student
W.I.N.G.S. Maternity Home
05.2018 - 08.2018
Field Placement Student
Smart Start Learning Centre
01.2016 - 06.2016
Bachelor of Arts - Child And Youth Studies
Trent University
Diploma - Social Service Worker
Durham College
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