Breana Gomez
Santa Rosa
Summary
I am a motivated and detail-oriented undergraduate biology student with 4 years of hands-on experience in the fast-paced environment of a restaurant. Along with being a strong communicator and team worker, I am able to conduct multiple tasks under pressure to strive for customer satisfaction and maintain standards for services provided. In the future I am looking to contribute my analytical mind, problem-solving skills, and scientific knowledge to research, health, or associated fields. Conclusively, I can easily adapt to new challenges and work comfortably in diverse settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Sweet T's Restaurant + Bar
03.2024 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs.
- Handled high-pressure situations, managed multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Handled over-the-phone calls including takeout orders and restaurant questions.
Restaurant Hostess/Waitress
Cast Iron Grill & Bar
07.2021 - 08.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Waited on tables providing quality work in taking orders, delivering food and beverages, and ensuring that customers have a positive dining experience.
Education
Bachelor of Science - Biology
Sonoma State University
Rohnert Park, CA06-2027
High School Diploma -
Benicia High School
Benicia, CA06-2023
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Problem-solving
- Service quality
Certification
- ServSafe Food Handler's Certification
- California Department of Alcohol Beverage Control Certification
- OpenTable Experience
Timeline
Restaurant Hostess
Sweet T's Restaurant + Bar
03.2024 - Current
Restaurant Hostess/Waitress
Cast Iron Grill & Bar
07.2021 - 08.2024
Bachelor of Science - Biology
Sonoma State University
High School Diploma -
Benicia High School
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