Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Brealle Cook

Brantford,ON

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

7
7
years of professional experience

Work History

Eyelash Technician

Moody Beauty Bar
11.2018 - Current
  • Applied permanent lashes individually to each natural lash with [Type] adhesive to create illusion of long, full lashes.
  • Explained and demonstrated eyelash extension to hesitant guests to increase confidence in process.
  • Sanitized and sterilized equipment as required by law and company policy.
  • Listened to client preferences for effect created by eyelash extensions and suggested best-suited products.
  • Sought professional training and applied newest methods of eyelash extension application.
  • Cultivated relaxing, comfortable environment for salon services to enhance client experiences.
  • Kept workspace clean, organized and well-stocked for upcoming appointments.
  • Followed strict safety standards to protect clients from injury or infection.
  • Educated clients on how to clean and maintain lash extensions.

Front Desk Associate

Days Inn Hotel
10.2017 - 05.2018
  • Maintained cleanliness and organization of front desk area.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Used internal software to process reservations, check-ins and check-outs.
  • Performed basic daily bookkeeping tasks.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Entered and updated sensitive customer information during check-ins and room changes.

Operator Specialist

Great Lakes Clean And Seal
04.2016 - 10.2017
  • Performed quality assurance tasks to promote accuracy and minimize mistakes.
  • Worked outside in all weather conditions.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Completed scheduled maintenance of equipment by power washing, scrubbing and sweeping.
  • Worked with other crew members to plan and complete jobs.
  • Communicated with clients and limited work equipment near entrances to minimize disruptions to businesses.
  • Cleaned and Sealed interlocking brick and concrete

Education

High School Diploma -

North Park Collegiate And Vocational School
Brantford, ON
2012

Skills

  • Health Code Compliance
  • Client Relations
  • Sterilization Requirements
  • Appointment Booking
  • Patient Safety

Hobbies

Being with my Children who are 5 and 2. I work from home providing Eyelash Extensions, so I have had the pleasure being with my kids every day.  

Timeline

Eyelash Technician

Moody Beauty Bar
11.2018 - Current

Front Desk Associate

Days Inn Hotel
10.2017 - 05.2018

Operator Specialist

Great Lakes Clean And Seal
04.2016 - 10.2017

High School Diploma -

North Park Collegiate And Vocational School

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Brealle Cook