Breagha Hodder
Kelowna,BC
Summary
I am a fourth-year Bachelor of Arts student pursuing a major in Sociology and a minor in Geography. My background in customer service and volunteer work reflects my strong dedication to supporting others and creating positive change.
Overview
7
7
years of professional experience
Work History
Beauty Advisor
London Drugs
05.2020 - Current
- Educated customers on using the correct products, along proper usage techniques.
- Processed payments, entering sales in register for prompt customer service.
- Participated in ongoing training sessions (online and in-store) to continuously improve my skills while staying informed about the latest innovations in the beauty industry.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.
- Trained new Beauty Advisors on product knowledge and customer service.
Customer Service
Triple O's
05.2018 - 06.2020
- Greeted customers and took orders.
- Followed food safety procedures outlined in company policies and health and sanitation regulations.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
- Trained newly hired employees on routine tasks and customer service.
Education
Bachelor of Arts - Sociology
University of British Columbia Okanagan.
Kelowna, BC 06-2025
Skills
- Active listening and empathy
- Cultural competence and inclusivity
- Leadership in student organizations or professional settings
- Advocacy for underrepresented groups
- Resilience and emotional intelligence
Timeline
Beauty Advisor
London Drugs
05.2020 - Current
Customer Service
Triple O's
05.2018 - 06.2020
Bachelor of Arts - Sociology
University of British Columbia Okanagan.
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