Brea Franklyn

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Seeking job experience in social media marketing and event planning. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

• Social Media (Tik Tok, Instagram, YouTube, Facebook)
• Office Programs & Tools (Microsoft Office Suite, Nvivo, & Zoom)
• Creative Software (Canva)

Evolve Dance Competition - Social Media Manager

Coquitlam, BC • 10/2019 - Current

• Increased customer engagement through social media.
• Monitored online presence of company's brand with 5k+ followers to engage with users and strengthen customer relationships.
• Researched latest market trends and analyzed data to develop public relations strategies and tactics.
• Cultivated strong corporate image and identity with clear branding.

Biology Student Union SFU - Social Media Manager

Burnaby, BC • 01/2023 - Current

• Created engaging content to catch attention of potential students.
• Optimized social media content for maximum engagement and reach.
• Responded to comments, posts, and questions from various channels.
• Developed creative and unique campaign visuals, including videos, GIFs and images.

Birdies Eats and Drinks - Host

Burnaby, BC • 06/2023 - Current

• Answered customer questions about hours, seating, and menu information.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Synergy Dance Competition - Entry Staff

Burnaby, BC • 03/2020 - 07/2020

• Provided exceptional customer service to all guests and escalated concerns where needed.
• Set up event facilities and equipment, cleaned areas, and organized supplies.
• Helped organize and manage successful events with attendance of over 500 people.
• Assisted with event marketing activities, including creating promotional materials and managing social media campaigns.