Summary
Overview
Work History
Education
Skills
Timeline
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Bre Sylvester

Bre Sylvester

Oakland

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

17
17
years of professional experience

Work History

Office Manager and Property Manager

Sima Space
04.2021 - Current
  • The Property Manager is responsible for multiple locations in an area.
  • Processing mail for more than 300 members, uploading multiple correspondence, from multiple locations, using a digital mailbox platform, while anticipating clients needs for better service.
  • Collecting and processing mail on a weekly basis following all HIPAA guidelines.
  • Managing the Sima Space tours for prospective members, including scheduling and running the tours, while managing the space with precision and speed in order to maintain the office image.
  • Provide exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Strong social and interpersonal skills. A Property Manager meets all kinds of therapists and builds relationships with the members, which involves checking in and interacting with them, while also representing the presence of the Sima Space team on-site. This requires an advanced customer service mindset and strong listening skills to be able to hear their needs and concerns especially when meeting prospective members during the tour.

Front Desk Agent / Rehab Assistant

Symmetry Health Center
10.2013 - 03.2015
  • Welcome new patients and provide tours within our top-of-the-line facility
  • Responsible for creating patient charts
  • Organize, open and sort mail daily
  • Responsible for scanning and uploading all documents
  • Responsible for email correspondents with current and new patients
  • Verify client's insurance
  • Check patients in and out while scheduling future appointments
  • Guide patients through exercises prescribed by the Chiropractor.

Concierge

Hotel Durant
03.2012 - 10.2013
  • Execute front desk logistics such as making and confirming reservations, registering guests, assigning rooms, and presenting a warm first and last impression
  • Provide information about shopping, dining, nightlife, and recreational activities
  • Contact housekeeping or maintenance when issues arise.

Client Service Specialist

Presidio Sport & Medicine
03.2007 - 10.2011
  • Greet clients and help them with scheduling
  • Manage client medical records, handle multi-line phone system, verify insurance and support clients through insurance discrepancies
  • Professionally communicate with top level executives daily
  • Encourage patients to achieve healthcare goals working as a Physical Therapy Aide
  • Thrive in high stress situations.

Education

Colorado School of Energy Studies

No Degree - Psychology

University of Colorado At Boulder
Boulder, CO

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Excellent Communication
  • Ability to Solve Problems
  • Excellent multi-tasking ability
  • Conflict Resolution

Timeline

Office Manager and Property Manager

Sima Space
04.2021 - Current

Front Desk Agent / Rehab Assistant

Symmetry Health Center
10.2013 - 03.2015

Concierge

Hotel Durant
03.2012 - 10.2013

Client Service Specialist

Presidio Sport & Medicine
03.2007 - 10.2011

Colorado School of Energy Studies

No Degree - Psychology

University of Colorado At Boulder

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Bre Sylvester