Bre Sousa
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering a culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
7
7
years of professional experience
8
8
Certification
Work History
Permanent Lifeguard
City of Prince Albert
12.2024 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Permanent Lifeguard
City Of Kenora
08.2024 - 11.2024
- Tested and evaluated students on materials presented in workshops and classes.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
Instructor Guard Head
City Of Winnipeg
01.2024 - 07.2024
- Accomplished multiple tasks within established timeframes.
- Facilitated lifeguard certification courses, equipping participants with the skills necessary to respond effectively in emergency situations.
- Promoted teamwork among staff members through collaboration on lesson plans and sharing of best practices.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Instructor Guard
City Of Winnipeg
09.2018 - 01.2024
- Built trusting relationships with coworkers that fostered a supportive team dynamic leading to successful problem-solving efforts during challenging situations.
- Maintained up-to-date knowledge of industry standards through participation in professional development opportunities such as conferences or workshops.
- Actively participated in ongoing staff meetings to share ideas and provide input on ways to enhance the overall aquatic program.
- Improved communication with parents by providing regular updates on their children''s progress and addressing any concerns promptly.
Lifeguard
YMCA
07.2018 - 09.2018
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Education
High School Diploma -
Dakota Collegiate
06.2019
Bachelor of Arts - Studio Arts
University of Saskatchewan
Saskatoon, None06-2029
Skills
- Incident Reporting
- AED Operation
- Oxygen Administration
- Teamwork and Collaboration
- Customer Service
- Organization skills
- Effective problem-solver
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Staff training and development
- Leadership qualities
- Strong communicator
Accomplishments
- Successfully led swim training classes for participants of various ages.
- Pitch in to assist team members during times of unexpected high volume to optimize efficiency.
- Consistently achieve deadlines and optimize workflow through efficient team collaboration.
- Recommend strategic process improvements to improve operations.
- Improved customer satisfaction by resolving issues in a timely manner.
- Selected as mentor/trainer for new hires.
Languages
English
Full Professional
ASL
Limited Working
Certification
- First Aid/CPR Certified
- National Lifeguard -pool
- Lifesaving and Swim for Life Instructor + Bronze Revision
- SEE Auditor
- WHMIS
- First Aid for Opioid Poisoning Emergencies
- Accessible Information and Communication Standard Certificate
- Worker Health and Safety Awareness Certificate
- Occupational Health Committee Certificate levels 1 and 2
- Supervision and Safety Certificate
Timeline
Permanent Lifeguard
City of Prince Albert
12.2024 - Current
Permanent Lifeguard
City Of Kenora
08.2024 - 11.2024
Instructor Guard Head
City Of Winnipeg
01.2024 - 07.2024
Instructor Guard
City Of Winnipeg
09.2018 - 01.2024
Lifeguard
YMCA
07.2018 - 09.2018
High School Diploma -
Dakota Collegiate
Bachelor of Arts - Studio Arts
University of Saskatchewan
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