Breana Parham
La Mesa
Summary
Caring intake specialist with proven skills in case management, client registration and document processing. Highly organized and with an empathic communication style. Ready to bring several years' experience to a rewarding to new position. Empathetic and mission-driven mental health professional with hands-on experience supporting individuals in homeless shelters. Skilled in crisis intervention, trauma-informed care, and connecting underserved populations with critical mental health resources. Passionate about advocating for vulnerable communities and fostering resilience through compassionate, person-centered support.
Overview
3
3
years of professional experience
Work History
Intake Coordinator
The Salvation Army
Jacksonville
02.2025 - Current
- Collaborated with multidisciplinary team members to ensure quality care is provided to all clients.
- Adhered to confidentiality guidelines when handling sensitive information about clients.
- Communicated effectively with supervisors regarding current caseloads and resource availability.
- Created individualized service plans for each client based on their unique needs and goals.
- Developed strategies to assist clients in overcoming barriers that impede successful outcomes.
- Attended trainings on topics such as trauma-informed care, cultural competence, ethics.
- Coordinated the intake process for new clients, including scheduling initial assessments and providing necessary paperwork.
- Met regularly with clients to review progress towards established goals and objectives.
Intake Coordinator
The Calvary refuge
Forest Park
02.2022 - 06.2022
- Collaborated with multidisciplinary team members to ensure quality care is provided to all clients.
- Adhered to confidentiality guidelines when handling sensitive information about clients.
- Communicated effectively with supervisors regarding current caseloads and resource availability.
- Provided information and resources to individuals, families, and groups seeking assistance.
- Actively sought out opportunities for professional development through continuing education courses or workshops.
Education
Bachelor of Science - Psychology
Clayton State University
Morrow, GASkills
- Client assessment
- Crisis intervention
- Data analysis
- Case management
- Resource allocation
- Regulatory compliance
- Team collaboration
- Appointment scheduling
- Charting and clinical documentation
- Multi-line phone operations
- Risk assessment
- Microsoft office
- CRM software
- Staff training
- Multitasking and organization
Timeline
Intake Coordinator
The Salvation Army
02.2025 - Current
Intake Coordinator
The Calvary refuge
02.2022 - 06.2022
Bachelor of Science - Psychology
Clayton State University