Contributed to a positive team environment through effective communication and collaboration with kitchen and service members.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Bussed and reset tables to keep dining room and work areas clean.
Crew Trainer
McDonald's Canada
08.2021 - Current
Trained other employees in customer service, food safety, and performance requirements.
Taught new team members correct procedures for all areas of operations.
Studied crew members during work shift to provide feedback and guidance in improving performance.
Set positive example for team members by providing high-quality, efficient service.
Supported crew members in their professional development by identifying opportunities for advancement and providing guidance on necessary steps to improve.
Interacted and provided a positive experience to hundreds of customers daily.
Education
Bachelor of Arts - Joint Honours in History And Political Science
University of Ottawa
Ottawa, ON
04-2028
High School Diploma -
West Niagara Secondary School
Grimsby, ON
06-2024
Skills
Strong work ethic
Cleaning and sanitizing
Attention to detail
Time management
Punctuality
Problem-solving
Employee training
Customer service
Cash handling
Team leadership
Certification
Smart Serve Certification
Languages
English
Native or Bilingual
French
Full Professional
Timeline
Crew Trainer
McDonald's Canada
08.2021 - Current
Dishwasher, Busboy, Server, Caterer
Twisted Lemon Restaurant
Bachelor of Arts - Joint Honours in History And Political Science