At Northern Inn & Steakhouse, I excelled in providing exceptional customer service and maintaining high standards of cleanliness, enhancing guest satisfaction. Skilled in conflict management and complaint resolution, I fostered warm relationships with customers, contributing to a positive dining experience. My ability to work under pressure and support team members during peak times stands out as a key achievement.
Work History
Restaurant Waiter
Northern Inn & Steakhouse
10.2022 - 02.2023
Maintained clean and organized dining areas for optimal guest experience.
Cultivated warm relationships with regular customers.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Answered customers' questions, recommended items, and recorded order information.
Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.