Brayden Kirby
Thunder Bay,ON
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Supervisor
Giant Tiger
2020.05 - Current
- Oversaw daily operations of the store, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
Owner
Brayden's Yard Care
2021.05 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
Hardgoods Department Head
Giant Tiger
2017.09 - 2020.04
- Assisted customers with inquiries to improve shopping experience.
- Stocked shelves to maintain inventory levels and ensure product availability.
- Ensured cleanliness of aisles, contributing to a welcoming store environment.
- Organized displays, enhancing visual appeal and promoting sales.
- Led departmental initiatives to drive growth and improve operational efficiency.
- Enhanced departmental performance with strategic planning.
- Delivered exceptional service standards by mentoring team members in best practices.
- Streamlined reporting processes to provide timely and accurate insights to senior management.
Part Time Grocery Associate
Giant Tiger
2014.09 - 2017.09
- Assisted shoppers in locating desired products, resulting in increased customer satisfaction and sales.
- Pleasantly greeted customers and provided prompt and courteous service.
- Collaborated with fellow associates to complete tasks efficiently and maintain a smoothly functioning store environment.
- Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
- Labeled, stocked and inventoried department merchandise, checking product quality to promote freshness, review sell-by dates and taking appropriate action to discard expired product.
- Operated cash register proficiently, processing transactions quickly while maintaining accuracy to avoid discrepancies in financial records.
Education
Certificate - Business
Confederation College
Thunder Bay, ON05.2021
High School Diploma -
Kirkland Lake District Composite School
Kirkland Lake, ON05.2018
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Decision-making
- Inventory control
- Problem-solving
- Time management
- Multitasking Abilities
- Self motivation
- Attention to detail
- Verbal and written communication
Accomplishments
- Organized, planned and led a group of 10 employees to successfully complete a large portion of a new store setup within Giant Tiger.
- Supervise 20-25 employees regularly.
- Created a plan and built a successful landscaping company.
- Obtained the rank of Flight Sergeant in the Royal Canadian Air Cadets.
- Completed over 60 hours of volunteer service.
Certification
- Standard First Aid Certified. Basic level AED and CPR
- Possession and Acquisition Firearm License
- Ontario Hunting License
- Pleasure Craft Operators License
- G Class License
Timeline
Owner
Brayden's Yard Care
2021.05 - Current
Supervisor
Giant Tiger
2020.05 - Current
Hardgoods Department Head
Giant Tiger
2017.09 - 2020.04
Part Time Grocery Associate
Giant Tiger
2014.09 - 2017.09
Certificate - Business
Confederation College
High School Diploma -
Kirkland Lake District Composite School