Brayden Fowler
Moncton,NB
Summary
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier/Customer Service
KENNY U-PULL-Moncton, NB
02.2024 - Current
- Used POS system to quickly and accurately process customer orders
- Gave advice and suggestions to customers based on needs and budget
- Greeted customers and said a friendly goodbye
- Was first point of contact when customers entered the store
- Helped customers in any way possible from loading parts in their car to offering advice as to ensure good customer service.
Customer Care Representative
Day & Ross-Grand Falls, NB
04.2022 - 02.2023
- Greeted and addressed customers' concerns
- Created Pickup Requests for customers to get items moved
- Traced packages for customers to determine ETA and possible delays
- Transferred calls to associated department as needed
- Contacted drivers and terminals to find ETAs on pick ups and deliveries
- Sent emails to customers with information about their order, including proof of delivery, ETAs, delays, and Appointments
- Worked with many computer systems including Microsoft suite.
Cashier & Guest Services Associate
Poley Mountain-Waterford, NB
12.2021 - 04.2022
- Greeted customers with a friendly attitude
- Ran POS system on Windows
- Processed debit, credit, gift card, and cash transactions
- Sold customers on add-ons to their transactions
- Processed refunds on a case by case basis
- Answered and made phone calls with customers about a range of topics from technical help to refunds.
Cashier & Customer Service Desk Associate
Walmart-St. Thomas, ON
09.2018 - 08.2020
- Greeted customers with a kind attitude
- Ran POS system
- Processed debit, credit, and cash transactions
- Processed credit card applications
- Answered incoming phone calls and directed them to the correct department
- Sold extended warranties
- Processed returns
- Bagged purchases for customers
- Gave a friendly farewell to customers after their transactions.
Education
Diploma - Architectural Technician(On Hold)
Mohawk College
Hamilton, ON01.2022
Diploma - Financial Services(Incomplete - Switched Programs)
Mohawk College
Hamilton, ON04.2020
Secondary School -
Central Elgin Collegiate Institute
St. Thomas, ON06.2019
Skills
- Microsoft Office proficiency
- Windows proficiency
- Proficient english communication(both written and oral)
- Class 5 drivers license
- Financial Services
- Guest Services
- Operating Systems
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Problem-Solving
- Goal-Oriented
- Reliable and punctual
- POS System Operation
- Quick learning
Certification
Class 5 Licence, 02/01/16, Present
Personaldetails - Highesteducation
Secondary School
Languages
English
Native or Bilingual
French
Elementary
Timeline
Cashier/Customer Service
KENNY U-PULL-Moncton, NB
02.2024 - Current
Customer Care Representative
Day & Ross-Grand Falls, NB
04.2022 - 02.2023
Cashier & Guest Services Associate
Poley Mountain-Waterford, NB
12.2021 - 04.2022
Cashier & Customer Service Desk Associate
Walmart-St. Thomas, ON
09.2018 - 08.2020
Diploma - Architectural Technician(On Hold)
Mohawk College
Diploma - Financial Services(Incomplete - Switched Programs)
Mohawk College
Secondary School -
Central Elgin Collegiate Institute
Class 5 Licence, 02/01/16, Present
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