Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sydney Bergeron

Belle River,ON

Summary

Experienced professional passionate about creating compelling content and driving engagement. Talented at crafting dynamic stories. Dedicated to promoting an engaged, empowering work culture—documented strengths in building and maintaining relationships in a fast-paced setting.

Overview

10
10
years of professional experience

Work History

Assistant Manager

Imagine Cinemas Southpoint
05.2014 - Current
  • Box Office, Concession, Usher, Cashier
  • Trained new employees on proper protocols and customer service standards.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Maintained cleanliness and organization of Theaters workspace, working closely with employees to systemize tasks.
  • Scheduled employees for 4 - 8 Hr shifts, taking into account customer traffic and employee strengths.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Sold admission, processed payments and counted money drawers at end of night.
  • Operation of machines and proper maintenance
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

Producer, Writer, Director Editor

No Production Company
11.2022 - Current
  • Completed pre-production planning such as setting budgets, gathering crew and cast members and obtaining permits.
  • Reviewed scripts and made changes to improve wording, flow or interest levels, consistently producing highly successful shows.
  • Delivered edits with multiple camera angle choices, titles, graphics, audio and special effects.
  • Utilize Premiere Pro to manipulate, splice and sync video footage.
  • Oversaw post-production editing, special effects, music selection and performance's overall tone.

Brand Ambassador

SDI Marketing
04.2023 - 04.2024
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Identified key high-traffic, consumer-centric locations and built rapport with prospective customers and vendors.

Customer Service Representative

Profusion
11.2022 - 11.2022
  • Maintained customer satisfaction with forward-thinking strategies and focused on addressing customer needs and resolving concerns.
  • Recommended products to customers, thoroughly explaining details.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.

Education

Diploma - Film And Television Production

Trebas Institute
Toronto, ON
01.2023

High School Diploma -

Cardinal Carter Catholic Secondary School
Leamington, ON
06.2015

Skills

  • Smart serve license
  • CPR trained
  • Food Handler's Certificate
  • Scriptwriter
  • Directing
  • Video Editor
  • Photography
  • Adobe: Photoshop, Illustrator, After Effects, and Premiere Pro
  • Teamwork and Collaboration
  • Microsoft Outlook, Word, and Excel
  • Money Handling
  • Customer Service

Languages

English
Native or Bilingual

Timeline

Brand Ambassador

SDI Marketing
04.2023 - 04.2024

Producer, Writer, Director Editor

No Production Company
11.2022 - Current

Customer Service Representative

Profusion
11.2022 - 11.2022

Assistant Manager

Imagine Cinemas Southpoint
05.2014 - Current

Diploma - Film And Television Production

Trebas Institute

High School Diploma -

Cardinal Carter Catholic Secondary School

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Sydney Bergeron