Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brayden Bannister

Camrose,AB

Summary

Proficient worker with an unparalleled work ethic in any environment. Have proven to be an effective worker, with most employers depending on me for important tasks in any field. Always aiming to gain new experiences and learn from employers on how to grow with my peers to provide for the best for both company and customers.

Overview

7
7
years of professional experience

Work History

Mover

McTavish Deliveries
08.2022 - 11.2023
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Loaded and unloaded trucks with customer possessions or merchandise.
  • Arranged items at destination according to customer requests and instructions.
  • Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
  • Maneuvered items carefully through narrow hallways and doorways to prevent damage.
  • Communicated with customers courteously and professionally to drive satisfaction.
  • Cleaned and maintained truck and other equipment to maintain optimum working condition.
  • Followed verbal and written instructions to properly move and ship products.
  • Followed safety protocols to prevent accidents and injuries.
  • Strapped items down over protective padding to secure throughout transportation.
  • Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.
  • Inspected items for damage and reported issues to supervisor for resolution.
  • Prevented load shifting or damage by using bracing and strapping techniques.

Customer Service Representative

Canadian Tire
01.2022 - 03.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services, and company information.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Produce Associate

Canadian Superstore
05.2020 - 06.2021
  • Stocked fruits and vegetables and removed old or poor quality products.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Operated balers, power jacks and slicing machines.
  • Completed prep work on pre-packaged vegetables and fruits.
  • Assisted with weekly inventory counts.
  • Blocked produce and culled damaged or spoiled pieces.
  • Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Inspected produce to update and adjust pricing information.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Customer Service Representative

Duggan Cinema
02.2017 - 04.2020
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services, and company information.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

Education

High School Diploma -

Camrose Composite High School
Camrose, AB
06.2017

Skills

  • Freight Labeling
  • Packing Expertise
  • Truck Loading
  • Invoice Verification
  • Resourcefulness
  • Packaging
  • Furniture Moving
  • Route Planning
  • Job Planning
  • Load Security
  • Loading and Unloading
  • Problem-Solving Skills

Languages

English
Professional Working

Timeline

Mover

McTavish Deliveries
08.2022 - 11.2023

Customer Service Representative

Canadian Tire
01.2022 - 03.2023

Produce Associate

Canadian Superstore
05.2020 - 06.2021

Customer Service Representative

Duggan Cinema
02.2017 - 04.2020

High School Diploma -

Camrose Composite High School

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