Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Brayden Allen

Red Deer

Summary

Packaging professional with a proven track record of enhancing efficiency through innovative techniques. Skilled in data-driven decision making and strong troubleshooting, I excel in high-pressure environments, consistently surpassing performance metrics while fostering teamwork and collaboration. Committed to continuous improvement and effective communication across all levels.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Packaging Technician

NOVA Chemicals
06.2022 - Current
  • Demonstrated flexibility when handling multiple tasks simultaneously, prioritizing assignments based on urgency or complexity.
  • Consistently exceeded performance metrics set forth by management, showcasing a dedication to excellence and continuous improvement.
  • Improved packaging efficiency by implementing new techniques and equipment in daily operations.
  • Fully qualified as a shift lead and filling a leadership role when needed.
  • Employing teamwork based operations with a daily core team to ensure goals are met and exceeded. Direct work external logistics personnel and finishing operators to maintain continuous operation and prevent a potential shutdown due to lack of product.
  • Use of SAP, GVP, Microsoft programs, and other shared documents with various areas of the plant to ensure proper communication and efficient delivery of products.
  • Training & orientation of new operators when they arrive in the area.
  • Daily interaction with deliverers of the polyethylene product, often navigating and communicating through a language barrier.
  • Assisting with workspace/warehouse organization, inventory management and housekeeping to ensure our shared workspace among all operators stayed tidy and safe.
  • Participated in the Responsible Care program at NOVA Chemicals.
  • Daily shift changes at the beginning and end of day that require accurate information delivery in a concise and small timeframe to ensure the next team has all relevant information.
  • Troubleshooting maintenance, and operation of a large array of equipment and fixed machinery.
  • Use large amounts of data to form concise data points for future operation and plant/team management.
  • Planning weeks ahead to accommodate our entire 4 week work cycle and make sure we accomplish our goals throughout the timeframe given.

Customer Service Supervisor

Canadian Tire
04.2018 - 06.2022


  • Collaborated with other departments to address recurring customer concerns, improving overall service quality.
  • Coached employees through day-to-day work and complex problems and coordinated breaks/customer service in an ever-changing and inconsistent work environment.
  • Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
  • Building a positive relationship and rapport with coworkers to ensure a healthy and constructive workplace.
  • Working with computers, very knowledgeable with computer programs/spreadsheets or shared documents, consistently able to type at 80wpm.
  • Good at following instructions and learning new skills/abilities.
  • Mediation skills, competent and decisive when handling irate and upset people in the general public, good at diffusing difficult situations and excellent problem solving and on the spot skills.
  • Working a cash-register/handling money daily.
  • Shipping and packaging online orders and completing ordered pick lists.
  • Answering and speaking with customers about various items of need over the phone and sorting their needs before arrival.
  • Prioritizing and categorizing items based on importance/time sensitivity due to large lists of tasks daily

Education

High School Diploma -

Park View Education Centre
Bridgewater, NS
06-2017

Skills

  • Project planning
  • Data-driven decision making
  • Teamwork and collaboration
  • Critical thinking & able to work in high pace environment
  • Punctual
  • Internal & External communication
  • Strong trouble shooting & problem solving
  • Receptive to constructive criticism
  • Intermediate First Aid - Level C (St John's Ambulance)

Certification

  • Intermediate First Aid - Level C
  • Forklift Operator Certification
  • Fall Protection
  • CSTS 2020
  • WHMIS
  • Confined Space Entry


Timeline

Packaging Technician

NOVA Chemicals
06.2022 - Current

Customer Service Supervisor

Canadian Tire
04.2018 - 06.2022

High School Diploma -

Park View Education Centre

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Brayden Allen