Braya Joughin
Summary
Proven Expeditor and Host at Cactus Club Cafe, and skilled Pizza Maker at Domino's Pizza, I excel in team training and guest service. Leveraging strong organization and excellent communication, I've effectively managed high-volume orders and enhanced food presentation, significantly improving service delivery and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Expeditor
Cactus Club Cafe
05.2024 - Current
- Trained new expeditors and food runners according to company policies and standards.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Collaborated with suppliers for timely delivery, minimizing production delays.
Host
Cactus Club Cafe
05.2024 - Current
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Pizza Maker
Domino's Pizza
11.2021 - 05.2024
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
- Independently opened and closed the restaurant, completely daily duties and inventory checks.
Education
High School Diploma -
Dover Bay Secondary
Nanaimo, BC06-2025
Skills
- Inventory control
- Team member training
- Guest service
- Strong organization
- Issue resolution
- Menu memorization
- Food presentation
- Production control
- Kitchen operations
- Multitasking
- Excellent communication
Languages
English
Native or Bilingual
Timeline
Expeditor
Cactus Club Cafe
05.2024 - Current
Host
Cactus Club Cafe
05.2024 - Current
Pizza Maker
Domino's Pizza
11.2021 - 05.2024
High School Diploma -
Dover Bay Secondary
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