Entertainment Staff Member
York-Durham Heritage Railway
11.2023 - 01.2024
- Generated enthusiasm with well-executed promotional activities, leading to higher event attendance rates.
- Enhanced audience experience by facilitating engaging and interactive activities during live events.
- Collaborated with event management team to create memorable moments for guests, resulting in increased positive feedback.
- Managed inventory of props, costumes, and equipment, ensuring proper maintenance and availability for each event.
- Facilitated seamless transitions between acts by promptly addressing technical issues as they arose during performances.
- Developed captivating scripts for performances, increasing audience engagement and satisfaction.
- Strengthened team morale by fostering an inclusive work environment that encouraged open communication and collaboration among staff members.
- Achieved timely execution of all event elements by efficiently coordinating with various departments and vendors.
- Streamlined backstage operations by implementing effective communication methods among staff members.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Welcomed guests to events, checked invitations, and oversaw proper seating.
- Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
- Ran concession stand by preparing food and serving drinks for patrons.
- Coordinated with coworkers to help customers, achieving efficient operations and high customer satisfaction.
