Brantt Burnstein
Burlington
Summary
Dynamic and results-driven Restaurant Manager with a proven track record of operational excellence and team leadership at Tim Hortons. Complemented by a background in high-level competitive football, bringing a unique combination of physical and mental resilience, strong communication under pressure, and a commitment to teamwork. Experienced in fast-paced, high-stakes environments requiring quick decision-making, adaptability, and strict adherence to safety and operational protocols. Known for maintaining discipline, accountability, and composure under pressure, with a strong foundation in leadership, strategic execution, and motivating others toward shared goals.
Overview
9
9
years of professional experience
Work History
Restaurant Manager
Tim Hortons
06.2016 - Current
- Assisted in daily operations, ensuring smooth service flow and customer satisfaction.
- Carefully interviewed, selected, trained, and supervised staff.
- Contributed to inventory management by tracking supplies and reporting shortages.
- Facilitated training sessions for new staff on operational procedures and service protocols.
- Observed health and safety regulations, promoting a clean and safe dining environment.
- Engaged with customers to gather feedback, improving service delivery based on insights.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Cultivated strong team culture, organizing team-building activities that improved morale and teamwork.
Education
Bachelor of Arts - Sociology
Mcmaster University
Hamilton04-2023
Business Studies Certificate - Social Sciences
Mcmaster University
Hamilton04-2023
Skills
- Works well within and managing a team
- Manages and maintains high standards
- Vision and creativity
- Adaptable
- Leads by example
- Physical strength
- Physical stamina
- Team discipline
- Goal orientation
- Teamwork
- Problem-solving
Languages
English
Native or Bilingual
Timeline
Restaurant Manager
Tim Hortons
06.2016 - Current
Bachelor of Arts - Sociology
Mcmaster University
Business Studies Certificate - Social Sciences
Mcmaster University
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