BRANISLAV BOROJEVIC
Palgrave
Summary
Digital operations specialist with deep expertise in optimizing workflows and enhancing digital infrastructures. Proven track record of driving operational efficiency through strategic planning, cross-functional team leadership, and adaptive problem-solving. Highly skilled in project management, data analysis, and digital transformation initiatives. Known for reliability, adaptability, and strong focus on delivering impactful results in dynamic environments.
Overview
13
13
years of professional experience
Work History
DIGITAL OPERATIONS MANAGER
Olsen Fashion Canada
04.2021 - Current
- Lead digital business operations, overseeing e-commerce strategy, performance analytics, and operational execution
- Manage the e-commerce store, ensuring optimal site performance, UX enhancements, and conversion optimization
- Oversee ERP integration with the e-commerce platform, resolving sync issues related to inventory, sales orders, and product data
- Develop and implement customer experience strategies, including suggestive selling, email marketing automation, and loyalty program management
- Drive channel attribution analysis, optimizing digital marketing spend and improving customer acquisition across paid, organic, and referral channels
- Collaborate with cross-functional teams to improve online operations, troubleshoot technical issues, and enhance website functionality
- Manage CASL compliance efforts, ensuring subscriber data accuracy, consent tracking, and privacy compliance
- Lead promotional campaign initiatives, optimizing digital traffic and revenue generation
VP of Operations
Rebus Consulting
02.2019 - Current
- Led the development of a payment processing application for users in Central and South American countries
- Provided IT operational support and managed technical projects
- Managed large-scale projects, ensuring timely completion within budget constraints.
- Evaluated existing workflows to identify inefficiencies and propose innovative solutions that enhance productivity across the organization.
- Led organizational restructuring initiatives to improve overall efficiency, streamline reporting lines, and eliminate redundancies while maintaining high employee morale and engagement levels.
- Identified opportunities for automation, leading to a significant reduction in manual labor costs and increased efficiency.
WEB DEVELOPER
Olsen Fashion Canada
09.2020 - 04.2021
- Maintained and enhanced the Shopify storefront, implementing custom JavaScript, HTML, and CSS solutions
- Optimized site speed, UX, and overall usability to improve customer experience
- Developed and integrated custom forms, pop-ups, and customer enrollment flows
- Provided technical support for e-commerce and digital marketing initiatives
LEAD WEB DEVELOPER
IMP Digital Marketing
07.2018 - 02.2019
- Managed client websites, providing optimization, technical support, and UX improvements
- Enhanced site speed, mobile responsiveness, and SEO performance
- Developed custom WordPress and Shopify solutions for clients
WEB DESIGNER
Iovate Health Sciences International Inc
06.2017 - 06.2018
- Created front-end designs, landing pages, and micro-sites
- Developed digital assets for social media, email marketing, and display ads
WEB DEVELOPER
Boro Consulting
05.2015 - 06.2017
- Delivered custom web development solutions for businesses and startups
- Provided ongoing maintenance, updates, and performance enhancements
WEB DEVELOPER
The Backroom Agency
03.2012 - 05.2015
- Developed and maintained client websites, ensuring compliance, security, and cross-platform compatibility
Education
Bachelor of Science - Information Technology
Polytechnic of Zagreb
Zagreb, Croatia09-2009
Skills
- Customer experience management
- Performance reporting
- Online advertising
- Website management
- CRM integration
- E-commerce management
- Digital asset management
- Conversion rate optimization
- Digital strategy development
- Marketing automation
- Cross-functional team leadership
- Problem-solving
- Reliability
- Organizational skills
- Adaptability and flexibility
- Decision-making
- Content management
- Web development
- Project management
Languages
English
Full Professional
Croatian
Native or Bilingual
Interests
- I like working with my hands and fixing things
- Web Development and Design
- Outdoor Recreation
- Animal Care
- High-Intensity Interval Training
- Strategy Games
- Gym Workouts
- Cooking
- Music
- Coding and Programming
- Bread Making
Timeline
DIGITAL OPERATIONS MANAGER
Olsen Fashion Canada
04.2021 - Current
WEB DEVELOPER
Olsen Fashion Canada
09.2020 - 04.2021
VP of Operations
Rebus Consulting
02.2019 - Current
LEAD WEB DEVELOPER
IMP Digital Marketing
07.2018 - 02.2019
WEB DESIGNER
Iovate Health Sciences International Inc
06.2017 - 06.2018
WEB DEVELOPER
Boro Consulting
05.2015 - 06.2017
WEB DEVELOPER
The Backroom Agency
03.2012 - 05.2015
Bachelor of Science - Information Technology
Polytechnic of Zagreb
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