Braneisha Thompson
Del Amo Behavioral Hospital
Compton
6
years of professional experience
Dedicated mental health professional with experience in crisis intervention and individualized care planning. Proficient in stress reduction and administrative support, contributing to improved patient outcomes and team efficiency within diverse healthcare settings.
Work History
Mental Health Technician
1 Year 8 Months- Assisted in crisis intervention techniques to de-escalate patient situations effectively.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans.
- Monitored patient behavior and documented observations to ensure safety and well-being.
- Conducted routine safety checks on patients and surroundings to maintain a secure environment.
Esthetician
1 Year 3 Months- Administered various facial treatments, including deep cleansing, exfoliation, and hydration techniques.
- Provided personalized skincare consultations to assess client needs and recommend treatments.
- Educated clients on proper skincare routines and recommended products for home care.
- Maintained cleanliness and organization of treatment rooms and equipment to ensure a safe environment.
Customer Service Representative
3 Years 4 Months- Resolved customer inquiries through multiple communication channels, ensuring high satisfaction levels.
- Processed orders and returns efficiently using proprietary order management systems.
- Trained new team members on customer service protocols and best practices.
- Developed solutions for recurring issues, enhancing overall service quality.
Education
Associate of Science - Nursing
High School Diploma
Skills
Conflict resolution
De-escalation techniques
Stress management
Crisis intervention
Crisis intervention
Critical thinking
Patient documentation
Timeline
Mental Health Technician
Del Amo Behavioral Hospital
11.2024 - CurrentRead More
Esthetician
Sugar Cove
07.2023 - 10.2024Read More
Customer Service Representative
PFSweb
03.2020 - 07.2023Read More
Compton College
Associate of Science from Nursing
Read More
David Starr Jordan High School
High School Diploma
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