BRANDYN TAN
Edmonton,AB
Summary
Dedicated and goal-oriented sales professional with extensive experience in customer service and merchandise promotion. Proven track record of engaging customers, recommending products based on individual needs, and fostering long-term loyalty. Adept at managing high-volume transactions, maintaining accurate records, and creating appealing product displays. Strong organizational skills and a commitment to enhancing customer satisfaction through attentive service and consultative selling techniques.
Overview
10
10
years of professional experience
Work History
Eyewear Stylist
Oscar Wylee
West Edmonton Mall & Kingsway Garden Mall
08.2023 - Current
- Provided expert repair services for eyewear, including changing nose pads and tightening frame arms, ensuring customer satisfaction with necessary adjustments
- Assisted customers in choosing the right eyewear products by clearly explaining features and benefits, helping them make informed decisions based on their visual needs and lifestyle
- Performed precise measurements for eyewear fitting under the supervision of an optician, ensuring optimal comfort and functionality
- Sold a variety of eyewear products, including progressive and single vision lenses, with specialized coatings such as blue light filter and anti-reflective finishes
- Processed insurance claims to ensure coverage for eyewear and eye exams, facilitating a smooth purchasing experience for customers
- Conducted pre-tests for patients scheduled to see the optometrist, contributing to the efficiency of eye care services
- Maintained cleanliness of display glasses and organized frame boards to enhance the overall shopping experience and attract customer interest
Sales Associate
Marshalls Department Store
West Edmonton Mall
09.2022 - Current
- Enhanced store visual appeal by organizing racks and shelves, engaging customers, and promoting key merchandise
- Assisted customers in locating products and facilitated orders from other store locations when necessary
- Prepared merchandise for the sales floor through effective pricing and tagging strategies
- Rotated stock and restocked shelves to ensure product availability and maintain an inviting store environment
- Demonstrated calm professionalism while resolving customer issues in high-stress situations
- Built rapport and customer loyalty through proactive engagement and needs assessment
Cinema Attendant
Cineplex Cinemas
West Edmonton Mall
05.2015 - 09.2015
- Welcomed guests with a friendly demeanour, guiding them to their screening rooms
- Managed concession supplies, ensuring product availability and organization for customer convenience
- Collaborated with team members to ensure efficient theater operations
- Maintained cleanliness and sanitation throughout the lobby, hallways, and auditoriums
Education
High School -
St. Francis Xavier High School
06.2015
Skills
- Payment Processing
- Product Sales
- Client Account Management
- Promotional Support
- Customer Relationship Building
- Inventory Management
Languages
English
Elementary
Timeline
Eyewear Stylist
Oscar Wylee
08.2023 - Current
Sales Associate
Marshalls Department Store
09.2022 - Current
Cinema Attendant
Cineplex Cinemas
05.2015 - 09.2015
High School -
St. Francis Xavier High School