Brandy St Gelais
Calgary,AB
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills. Enthusiastic to learn new skills and build on current skills. Empathetic, caring and positive attitude.
Overview
5
5
years of professional experience
Work History
Owner/Director of Operations
R&B Roofing Incorporated
05.2019 - Current
- Manage day-to-day business operations.
- Develop and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversee daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increase customer satisfaction by implementing efficient business processes and providing exceptional service.
- Manage financial aspects of the business, including budgeting, financial reporting, and assist accountant with tax preparation.
-
Student
Mount Royal University
09.2021 - Current
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Worked in team environments to maintain high levels of productivity.
- Took extensive notes to document lessons and further solidify learning objectives.
- Collaborated on group projects to complete professional deliverables.
- Maintained GPA of 3.5 and above
- Exceeded expectations in clinical settings
- Provided patient care as a student nurse while in clinical settings.
- Attended clinical shifts on time and prepared to learn and provide adequate and professional patient care.
Residential Cleaner
You've Got It Maid
06.2021 - 09.2022
- Maintained a high standard of quality control by consistently meeting clients'' expectations for cleanliness and professionalism.
- Improved client satisfaction by providing thorough cleaning services tailored to individual preferences and needs.
- Enhanced residential cleanliness through meticulous attention to detail and adherence to sanitary standards.
- Used time management and efficient cleaning methods to meet deadlines.
- Provided specialized deep-cleaning services upon request to restore heavily soiled areas or prepare homes for special events or guests.
- Upheld a professional image while working in clients'' homes, maintaining trustworthiness and discretion at all times.
- Developed strong relationships with clients through consistent reliability, punctuality, and excellent service delivery.
Cashier
Edo
08.2020 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in the restaurant.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Bachelor of Science - Nursing
Mount Royal University
Calgary, AB05.2026
Skills
- Fast Learner
- Positive Attitude
- Time Management
- Attention to Detail
- Team Collaboration
- Punctual and Reliable
- Active Learning
- Active Listening
- Energetic and Enthusiastic
- Ethical Awareness
- Self-Regulation
- Critical Reflection
Languages
English
Full Professional
Timeline
Student
Mount Royal University
09.2021 - Current
Residential Cleaner
You've Got It Maid
06.2021 - 09.2022
Cashier
Edo
08.2020 - 09.2021
Owner/Director of Operations
R&B Roofing Incorporated
05.2019 - Current
Bachelor of Science - Nursing
Mount Royal University
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