Brandy Miller
Palmerston,ON
Summary
Highly energetic hotel manager with more than 25 years of experience working in hospitality industry. Successful background with mid-range hotels providing unforgettable service to visitors and clients.25 Energetic Hotel Manager enthusiastic about delivering superior service to every guest. Successful at cutting costs without impacting quality of service and guest satisfaction. History of driving company growth through hard work, team work and dedication.
Overview
28
28
years of professional experience
Work History
Motel Manager
Pike Lake Golf Centre Limited
03.1999 - 02.2024
- Overhauled safety protocols, ensuring a secure environment for guests and employees.
- Developed strong relationships with local businesses to increase referrals and drive business growth.
- Ensured compliance with all federal, state, and local regulations pertaining to hospitality industry requirements as well as health and safety guidelines.
- Improved guest satisfaction by implementing efficient check-in and check-out procedures.
- Collaborated with other departments within the motel to deliver exceptional experiences across all touchpoints of the customer journey.
- Maximized room inventory usage through strategic rate management based on demand forecasting analysis.
Pro Shop Assistant
Beacon Hall Golf Club
04.1996 - 10.1998
- Optimized resource usage by managing inventory levels, ordering supplies, and maintaining equipment functionality.
- Mitigated risks by identifying potential challenges within projects and proposing relevant solutions proactively.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
Education
GED -
Sir Sandford Fleming College
Peterborough, Canada06.1994
High School Diploma -
Norwell District Secondary School
Palmerston, ON06.1991
Skills
- Front Desk Operations
- Guest Relations Management
- Revenue management
- Emergency Preparedness
- Sales and Marketing
- Security management
- Complaint Handling
- Property Maintenance
Languages
English
Full Professional
I enjoy family time, outdoor adventures, and quiet time reading murder mystery books
I feel I have many qualifications and positive traits to be a positive asset to your company. I am a hard worker, work well under pressure, and a good team player.
Timeline
Motel Manager
Pike Lake Golf Centre Limited
03.1999 - 02.2024
Pro Shop Assistant
Beacon Hall Golf Club
04.1996 - 10.1998
GED -
Sir Sandford Fleming College
High School Diploma -
Norwell District Secondary School
Similar Profiles
Brandy MillerBrandy Miller
Motel Manager at Pike Lake Golf Centre LimitedMotel Manager at Pike Lake Golf Centre Limited
Kevin SommerfeldKevin Sommerfeld
General Manager at American Golf Corp..-Lake Tahoe Golf CourseGeneral Manager at American Golf Corp..-Lake Tahoe Golf Course
Jorge ZunigaJorge Zuniga
Golf Cart Attendant at Paw Paw Lake Golf ClubGolf Cart Attendant at Paw Paw Lake Golf Club