Brandy Miles
Lake Charlotte,Canada
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Gas Attendant / Cashier
Trunk 7 convenience
01.2021 - Current
- Provides service to customers at gas pumps
- Operates cash register and handled large amounts of cash
- Counts cash tills
- Promotes merchandise sold in store and was able to up-sell efficiently
Continuing Care Assistant
The Birches Nursing Homes
01.2023 - 07.2024
- Cared for elderly people, assisted with activities of daily living
- Assisted with feeding, laundry, personal care, and housework
- Worked with a team of 10-15 people including LPN, RN, and CCA
- Diffused difficult situations in a high-stress environment
Shift Supervisor
Lawton’s Pharmacy
01.2018 - 01.2021
- Counted cash tills and handled deposits
- Supervised 3-5 people per shift
- Developed a loyal customer base and formed friendly relationships
Education
Business Administration Diploma -
NSCC
05-2025
Continuing Care Assistant Certificate -
CBBC
12.2022
High School Diploma -
Eastern Shore District High School
06-2019
Skills
- Proficient in Microsoft 365
- Basic understanding of marketing
- Proficient in financial mathematics
- Skilled in customer service
- Dementia care
- Customer assistance
- Work ethic and integrity
- Reliability and punctuality
- Detail oriented
- Life time learner
Certification
- WHMIS
- OH&S
- CPR/ First Aid
- Dementia- Understanding the Journey
- Personal Financial Services Advice (CSI)
- Introduction to Sustainable Finance
Languages
English
Native or Bilingual
Timeline
Continuing Care Assistant
The Birches Nursing Homes
01.2023 - 07.2024
Gas Attendant / Cashier
Trunk 7 convenience
01.2021 - Current
Shift Supervisor
Lawton’s Pharmacy
01.2018 - 01.2021
Continuing Care Assistant Certificate -
CBBC
Business Administration Diploma -
NSCC
High School Diploma -
Eastern Shore District High School
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