Brandy-lee Waugh
London,ON
Summary
Dynamic professional with a proven track record in the hospitality sector. Excelled in fast-paced environments, demonstrating exceptional multitasking and interpersonal abilities. Renowned for meticulous attention to detail and a commitment to outstanding customer service, consistently enhancing client satisfaction and team efficiency.
Overview
9
9
years of professional experience
Work History
House Cleaner
Self employed
London, ON
02.2019 - Current
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, and wiped down surfaces for a clean, organized, and professional appearance.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Interacted pleasantly with clients and guests when performing daily duties.
- Communicated with customers about requests for additional supplies, or cleaning services.
- Rendered detailed and timely cleaning services while working in a fast-paced environment with multiple interruptions.
Server/Bartender
koozys
London, Ontario
11.2023 - 12.2024
- Operated POS terminals to input orders, split bills and calculate totals.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Bartender
Grinning Gator
London, ON
01.2016 - 12.2017
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Performed opening and closing duties, including restocking supplies.
- Managed the bar area, cocktail design, and menu, and handled inventory, regulation compliance, and customer relationships.
- Effectively multitasked within a fast-paced environment.
- Worked in close collaboration with team members to ensure that customers received high-quality service.
Education
Esthetician - Esthetics
Elegance School Inc
London, ON07-2011
High School Diploma -
Beal secondary school
London, ON07-2010
Skills
- Interpersonal skills
- Ability to multitask
- Flexible
- Attention to detail
- Team player
- Organized
- Excellent customer service
- Hardworker
Timeline
Server/Bartender
koozys
11.2023 - 12.2024
House Cleaner
Self employed
02.2019 - Current
Bartender
Grinning Gator
01.2016 - 12.2017
Esthetician - Esthetics
Elegance School Inc
High School Diploma -
Beal secondary school
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