Summary
Overview
Work History
Education
Skills
Timeline
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Brandy Gerrard

Hamilton,ON

Summary

Proven professional with a track record of enhancing customer satisfaction at The Halloween Guys, adept in tenant relations management and effective communication. Leveraged customer service and CCTV skills to improve safety and operational efficiency. Excelled in roles requiring precision in cash handling and scheduling, significantly contributing to seamless daily operations.

Overview

12
12
years of professional experience

Work History

Cashier

The halloween Guys
Hamilton, Ontario
09.2024 - 11.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.

Building Manager

Family Properties
Hamilton, Ontario
05.2013 - 08.2024
  • Inspected and monitored the building's physical condition to ensure compliance with established standards.
  • Coordinated repairs and renovations with contractors and service providers.
  • Supervised staff members responsible for cleaning services and other duties related to building management.
  • Oversaw daily operations of the building to ensure smooth functioning of all activities within it.
  • Handled customer inquiries regarding rental agreements or other matters related to the facility.
  • Assisted in recruiting new tenants for vacant units.

Ticket Seller

Robertson Amusements
Markdale, Ontario
08.2017 - 08.2023
  • Processed payments for tickets using cash, credit cards or other forms of payment.
  • Resolved customer complaints in a professional manner.
  • Ensured that all sales transactions were completed accurately and efficiently.
  • Performed daily opening and closing procedures such as counting money, reconciling tills.
  • Adhered to safety regulations while handling cash transactions.

Education

Security Licence

Smart Serve

Use Of Force And Handcuff Certificate

Skills

  • Customer service
  • Cashier
  • Stock Hand
  • Smart Serve
  • Tenant Relations Management
  • Effective communication
  • Leasing and Sales
  • CCTV
  • Scheduling

Timeline

Cashier

The halloween Guys
09.2024 - 11.2024

Ticket Seller

Robertson Amusements
08.2017 - 08.2023

Building Manager

Family Properties
05.2013 - 08.2024

Security Licence

Smart Serve

Use Of Force And Handcuff Certificate

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Brandy Gerrard