Brandon Sanchez
Newport Beach
Summary
Dynamic Retail Associate with proven reliability and an engaging demeanor, honed at PVH Corp. Excelled in customer engagement, enhancing satisfaction through personalized service and effective problem-solving. Skilled in cash register operation and teamwork, significantly contributed to training new associates and maintaining a welcoming store environment.
Overview
1
1
year of professional experience
Work History
Retail Associate
PVH Corp.
01.2018 - 09.2018
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies only 6 months into working. Also helped recruit new associates when needed.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
Education
Associate of Arts - Psychology
Orange Coast College
Costa Mesa, CA12-2024
Skills
- Reliability
- Customer engagement
- Positive and engaging demeanor
- Cash register operation
- Store maintenance
- Verbal and written communication
- Approachability
- Cleaning and sanitizing
- Easily builds rapport with customers
- Customer assistance
- Problem-solving
- Teamwork
Accomplishments
- Achieved associate of the month through effectively helping with customer service and training
Timeline
Retail Associate
PVH Corp.
01.2018 - 09.2018
Associate of Arts - Psychology
Orange Coast College
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