Ski Lift Operator
Hidden Valley Ski Resort
12.2023 - 03.2024
- Handled emergency situations calmly and effectively, coordinating with Ski Patrol when necessary to ensure guest safety.
- Increased guest satisfaction by providing friendly assistance with loading and unloading ski equipment onto the lifts.
- Demonstrated strong problem-solving skills by swiftly identifying issues affecting ski lift operations and proposing practical solutions to management.
- Enhanced customer experience by efficiently operating ski lift equipment and ensuring safety procedures were followed.
- Maintained lift entrance, corral, and pit areas by removing excess snow and performing pre-operation inspections.
- Verified best possible conditions for ramps and corrals to facilitate safe, efficient loading and unloading of customers.
- Helped guests get on and off lift.
- Learned and enforced lift rules, policies and procedures.
- Performed pre-operation inspections and post-operation shutdown procedures.
- Provided physical assistance to guests as required.
- Maintained lift mazes, ramps and signs.
- Slowed lift down or stopped it in case of high-risk or young riders.
- Communicated with other lift operators about high-risk lift riders.
