Brandon Turner
Stockton
Summary
Results-driven supervisor with expertise in training, team leadership, and conflict resolution. Proven ability to enhance customer service while streamlining operations to achieve measurable productivity improvements.
Overview
13
13
years of professional experience
Work History
Supervisor
7-eleven
Vallejo, CA
03.2018 - Current
- Supervised daily operations and ensured adherence to company policies and procedures.
- Trained and mentored team members to enhance customer service skills and operational efficiency.
- Managed inventory levels, optimizing stock availability while minimizing waste and loss.
- Implemented process improvements that increased store productivity and reduced operational costs.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
Driver, Warehouse Orders
Fed Ex Ground
Tracy, CA
02.2014 - 03.2018
- Operated delivery vehicles safely and efficiently to transport warehouse orders.
- Managed loading and unloading of packages, ensuring accuracy and efficiency in order fulfillment.
- Maintained compliance with safety regulations and company policies during all operational tasks.
- Collaborated with warehouse staff to streamline sorting processes for improved workflow efficiency.
- Conducted regular vehicle inspections to ensure optimal performance and safety standards were met.
- Maintained safe driving records by strictly following traffic rules and regulations.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
- Improved delivery efficiency by optimizing routes and adhering to schedules.
- Utilized GPS navigation systems effectively for precise route guidance and seamless transport between destinations.
- Supported warehouse operations by organizing products on shelves and pallets for easy retrieval during shipment preparation.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Assisted in inventory management, ensuring accurate record-keeping and timely processing of orders.
Floor Supervisor
The Floor Store
San Jose, CA
02.2013 - 02.2014
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Collaborated with team members to optimize product displays and merchandising strategies.
- Maintained cleanliness and organization of sales floor to promote a welcoming environment.
- Conducted inventory audits to verify stock accuracy and support loss prevention efforts.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Cut and trimmed flooring to fit around obstacles and within tight spaces.
- Formed tight and secure joints by removing excess materials and connecting individual pieces.
- Operated hand tools and machines to cut material and achieve proper fit around obstructions.
- Supplied accurate measurements and estimates for projects.
- Operated sit-down forklift to unload and load carpet rolls and flooring skids into work vans.
- Worked with different adhesives to join foundation, flooring, and wall materials.
- Spread adhesive cement over floor to prevent board joint wearing.
- Assessed high-traffic areas and planned flooring layout and seam placement to suit expected traffic patterns.
- Exceeded personal sales targets consistently through proactive engagement with customers on the floor.
Education
High School Diploma -
Bear Creek
Stockton, CA06-2004
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Complex Problem-solving
- Inventory control
- Staff discipline
- Team building
- Public speaking
- Inventory oversight
- Waste reduction
- Quality control
- Team leadership
- Customer relationship management
- Teamwork
- Positive attitude
- Goal setting
- Time management abilities
- Product restocking
- Stock rotation
- Truck unloading
- Order receiving
- Stockroom maintenance
- Warehouse operations
- Stock replenishment
- Inventory cycle counting
- Inventory reporting
- Stocking
- Stocking and replenishing
Timeline
Supervisor
7-eleven
03.2018 - Current
Driver, Warehouse Orders
Fed Ex Ground
02.2014 - 03.2018
Floor Supervisor
The Floor Store
02.2013 - 02.2014
High School Diploma -
Bear Creek