Brandon Truong
Anaheim
Summary
Experienced with creating and curating engaging social media content that resonates with target audiences. Utilizes analytics to track performance and refine strategies for improved engagement. Knowledge of social media trends and best practices, ensuring effective brand communication.
Overview
5
5
years of professional experience
Work History
Social Media Intern
Smolen Social Media
01.2025 - Current
- Boosted brand awareness by creating and scheduling engaging content across various social media platforms.
- Developed and executed social media campaigns for optimal reach, engagement, and growth.
- Created engaging content to catch attention of potential customers.
Server
Sup Noodle Bar
08.2023 - Current
- Communicated professionally with customers, colleagues and supervisors
- Memorized menu additions, changes and limited offerings
- Demonstrated hospitality and customer service while greeting tables
- Informed customers of ingredients and allergens to support sensible menu choices
Shift Supervisor
Coffee Bean Tea & Leaf
03.2022 - 07.2023
- Identified and resolved conflicts between workers to promote teamwork
- Counted drawers and followed proper daily cash handling procedures
- Communicated, trained and promoted quality standards to team members
- Planned and supervised job task assignments, upholding quality standards
- Responded to all customer concerns or issues promptly and professionally
- Monitored inventory levels and ordered supplies as needed
- Coordinated with vendors for timely deliveries of products or services
- Managed team during shift to ensure smooth operations
DJ
Fountain Valley Skating Center
02.2020 - 02.2022
- Recorded custom mixes or remixes for clients looking for unique tracks for special occasions or personal use
- Optimized programming based on current musical trends and changing customer demographics
- Responded quickly to emergency situations, administering first aid
- Assisted customers with any questions or concerns about facility and its rules
- Provided support during special events or promotions held at facility
Education
High School -
Fountain Valley High School
06.2020
Bachelor of Arts (B.A.) - Human Development
California State University
05.2025
Associate in Arts (A.A.) - Liberal Arts
Goldenwest College
05.2023
Skills
- Customer-Oriented
- Effective Communication
- Conflict Resolution
- Organizational Skills
- Customer Service
- Content curation
- Social media and promotions
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Spanish
Limited Working
Korean
Elementary
Timeline
Social Media Intern
Smolen Social Media
01.2025 - Current
Server
Sup Noodle Bar
08.2023 - Current
Shift Supervisor
Coffee Bean Tea & Leaf
03.2022 - 07.2023
DJ
Fountain Valley Skating Center
02.2020 - 02.2022
Bachelor of Arts (B.A.) - Human Development
California State University
Associate in Arts (A.A.) - Liberal Arts
Goldenwest College
High School -
Fountain Valley High School
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