- Opened a new restaurant location, overseeing setup, staffing, and operational launch to ensure a smooth opening.
- Managed daily sales reporting, accurately posting revenue data, and analyzing trends to optimize performance.
Sourced and ordered Japanese snacks and merchandise, expanded retail offerings, and increased market revenue.
- Trained and mentored new supervisors, developed leadership skills, and ensured smooth team operations.
- Conducted biweekly inventory counts, maintained stock accuracy, and reduced waste through efficient tracking.
- Supervised a team of 40+ staff members, ensuring high-quality service, teamwork, and operational efficiency.
- Handled customer service resolutions, addressed concerns, and enhanced guest satisfaction through proactive problem-solving.
- Assisted management in daily operations and strategic planning initiatives.
- Coordinated team schedules to ensure adequate staffing levels and coverage.
- Implemented inventory tracking systems to optimize stock management processes.