Brandon Sarpong
Barrie
Summary
Motivated and service-driven professional with a strong foundation in customer engagement, in-store sales, and relationship building. Recognized for the ability to listen, educate, and connect with customers in a clear, trustworthy way. Thrive in dynamic environments, learn quickly, and consistently bring excellence to every opportunity. Eager to contribute to Georgian Water & Air as a Home Depot partner by delivering solutions that genuinely serve and support customer needs.
Overview
7
7
years of professional experience
Work History
Fundraiser Associate
Statcom Communications
01.2018 - Current
- Increased donor retention by 30% over 6 months through consistent relationship-building and personalized follow-ups
Trained 15+ volunteers in effective fundraising strategies, resulting in an average 20% boost in campaign participation
Analyzed donor data across 100+ records to uncover giving trends and drive targeted outreach
Raised over $25,000 in donations by cultivating key relationships and executing strategic fundraising initiatives
Facilitated onboarding and skills training for 5+ new hires, contributing to a 20% increase in team performance within 90 days
Sales Manager
Weston Forest Products Inc
07.2022 - 01.2023
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent follow-ups.
- Led successful sales team of 5 Account Managers by providing motivational coaching and detailed understanding of KPI's combined with performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Negotiated contracts with vendors and suppliers, ensuring best pricing and terms for company profitability.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Coached Team in successful selling methods and encouraged 5 NO's Deeps in terms of overcoming objections
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities. Specifically, "Win Storm" Convention.
Sales Representative
Puulse Marketing
01.2021 - 07.2022
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling 150 plus prospects daily, while also managing 10 -15 inbound calls through warm leads generated by BDR's
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Consistently exceeded quotas by 125 % by implementing strategic sales plans and effective time management.
- Utilized CRM software to manage client information, track leads, and monitor sales progress efficiently.
- Attended trade shows to represent company products, generate leads, and network with potential clients.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Corporate Trainer
Cash Money
06.2020 - 03.2021
- Boosted employee engagement by developing and implementing interactive training sessions.
- Enhanced corporate culture by conducting team-building activities and workshops.
- Supported company growth by designing targeted training programs for new hires.
- Improved employee retention rates with ongoing professional development opportunities.
- Collaborated with department managers and Subject Matter Experts to identify skill gaps and develop tailored training solutions.
- Evaluated employee performance and provided actionable feedback for improvement, leading to higher overall success rates.
- Trained and mentored over 250 new personnel hired to fulfill various roles in wide variety of departments.
Education
Life Licensed Qualification Program - Finance
Durham College
01.2022
Certificate - Educational Assistant
Keyano College
Fort McMurray, AB05.2018
Bachelor of Arts - Psychology
York University
Toronto, ON04.2016
Skills
- Customer Engagement & Product Education
- In-Store Sales & Client Interaction
- Public Speaking & Presentation Skills
- Relationship Building & Trust-Based Selling
- Active Listening & Needs Discovery
- Conflict Resolution & Objection Handling
- Fast Learner & Bondable Team Member
- Goal-Driven with Bonus Pay Experience
- Comfortable Working in Retail Environments
Languages
English
Native or Bilingual
Timeline
Sales Manager
Weston Forest Products Inc
07.2022 - 01.2023
Sales Representative
Puulse Marketing
01.2021 - 07.2022
Corporate Trainer
Cash Money
06.2020 - 03.2021
Fundraiser Associate
Statcom Communications
01.2018 - Current
Life Licensed Qualification Program - Finance
Durham College
Certificate - Educational Assistant
Keyano College
Bachelor of Arts - Psychology
York University
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