Brandon Sanchez
Irvine
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
4
4
years of professional experience
Work History
GSR/Froster
Nothing Bundt Cakes
09.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Cook
The Habit Burger Grill
07.2020 - 03.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Food Server/Food Runner
Chilis
08.2019 - 07.2021
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Answered customers' questions, recommended items, and recorded order information.
Education
No Degree - Automotive Technology
Saddleback College
Mission Viejo, CAHigh School Diploma -
Irvine High School
Irvine, CA06.2018
Skills
- Drive Vehicles
- Battery Testing
- Order Supplies
- Repair Knowledge
- Engine Components
Timeline
GSR/Froster
Nothing Bundt Cakes
09.2023 - Current
Cook
The Habit Burger Grill
07.2020 - 03.2022
Food Server/Food Runner
Chilis
08.2019 - 07.2021
No Degree - Automotive Technology
Saddleback College
High School Diploma -
Irvine High School
Similar Profiles
Morgan CondrenMorgan Condren
Baker/Froster at Nothing Bundt CakesBaker/Froster at Nothing Bundt Cakes
Laila GarlandLaila Garland
Shift Lead, Guest Service Representative, and Fros at Nothing Bundt CakesShift Lead, Guest Service Representative, and Fros at Nothing Bundt Cakes
Maya BryantMaya Bryant
Joy Creator at Nothing Bundt CakesJoy Creator at Nothing Bundt Cakes
Marissa KanoyaMarissa Kanoya
Guest Service Representative at Nothing Bundt CakesGuest Service Representative at Nothing Bundt Cakes
Priscilla SanchezPriscilla Sanchez
Detention Officer at Tustin Police DepartmentDetention Officer at Tustin Police Department