Brandon Ross
Lincoln
Summary
Reliable and hardworking Bar Manager works autonomously or in teams to serve over 600 customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Custodian
Skatetown Ice Arena
05.2024 - 06.2025
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Moved furniture for cleaning and set up for special events.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Reported damages and hazardous conditions to management for further action.
Bar Manager
Cinemark
11.2021 - 04.2023
- Maintained detailed inventory of bar supplies and stocked work areas.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Interviewed, hired and trained staff to improve customer retention and bolster sales.
- Resolved escalated customer complaints to maximize satisfaction and loyalty.
- Complied with health codes, sanitation requirements and license regulations while streamlining productivity initiatives.
- Restocked beer and liquor regularly and after special events.
- Increased revenue by promoting additional products and assisting with beverage menu.
- Monitored cash intake to reduce discrepancies.
- Poured wine, beer and cocktails for patrons.
- Monitored patron alcohol consumption to encourage safety.
- Created signature beverages to increase revenue and patron loyalty.
- Reorganized bar stations to streamline service flow.
- Mitigated health risks and reduced safety hazards by creating cleaning schedules, restocking items and sanitizing equipment.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Education
High School Diploma -
Highlands High
North Highlands, CA06.2013
Skills
- Staff Training
- Team Building
- Strategic Planning
- Service Oriented
- Team Leadership
- Organizational Ability
- Customer Relations
- Training and Mentoring
- Service-Oriented Mindset
- Safe Serving Knowledge
- Customer Relationship Building
- Guest Interaction
- Issue Resolution
- Menu Updating
- Verbal and Written Communication
- Responsible Alcohol Service
- Inventory Control
- Safety Awareness
- Rule Enforcement
- Sales Promotion
- Outgoing Personality
- Supervisory Experience
- Bar Management
- Supply Ordering
- Inventory Management
Education and Training
other
Certification
CPR
Timeline
Custodian
Skatetown Ice Arena
05.2024 - 06.2025
Bar Manager
Cinemark
11.2021 - 04.2023
High School Diploma -
Highlands High
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