Brandon Ramirez
Sacramento
Summary
Experienced with driving retail sales through effective team leadership and customer engagement. Utilizes strategic planning and inventory management to improve store performance. Track record of building cohesive teams and fostering customer-centric environment.
Overview
11
11
years of professional experience
Work History
Retail Store Manager
Bridge Locations
07.2024 - Current
- Led daily operations, ensuring optimal store performance and customer satisfaction.
- Managed team schedules, optimizing labor costs while maintaining service standards.
- Resolved customer complaints promptly, fostering loyalty and positive shopping experiences.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
Assistant Store Manager
Bridge Locations
06.2023 - 07.2024
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Retail Sales Associate
Bridge Locations
04.2022 - 05.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Surveillance Investigator
APEX Investigation
05.2021 - 09.2021
- Collected documentation such as witness statements, video recordings and photographs to support case findings.
- Conducted mobile and stationary surveillance on subjects of investigations.
- Inspected cameras, monitors and other surveillance equipment for operational integrity.
- Maintained log of surveillance operations, noting discrepancies or suspicious activity.
Store Manager
Calex Courier Service
09.2015 - 07.2020
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Managed inventory control, cash control and store opening and closing procedures.
- Analyzed and interpreted store trends with software to facilitate planning.
- Completed all point of sale opening and closing procedures, including counting contents of cash register.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Managed 15-20 Drivers and Dispatchers successfully in fast-paced environment through proactive communication and positive feedback.
Photography Manager
California Steeze Magazine
06.2014 - 07.2016
- Defined and recommended detailed solutions to capture images.
- Fabricated camera mounts and cases to capture images and protect equipment.
- Photographed high-quality images for both print and internet distribution.
- Performed advanced computer processing of images for assignments.
- Planned and prepared for all on-location and studio shoots.
- Edited, toned, captioned and uploaded photographs for news publications.
- Served customers in a friendly, efficient manner following outlined steps of service.
Education
High School Diploma -
Florin High School
No Degree - Photography
Sacramento City College
Skills
- Team leadership and coaching
- Relationship building and management
- Strategic thinker
- Product And Service Sales
- Goals And Performance
- Customer service
Accomplishments
Bridge Elite Winner 2023
Bridge Elite Winner 2024
Timeline
Retail Store Manager
Bridge Locations
07.2024 - Current
Assistant Store Manager
Bridge Locations
06.2023 - 07.2024
Retail Sales Associate
Bridge Locations
04.2022 - 05.2023
Surveillance Investigator
APEX Investigation
05.2021 - 09.2021
Store Manager
Calex Courier Service
09.2015 - 07.2020
Photography Manager
California Steeze Magazine
06.2014 - 07.2016
No Degree - Photography
Sacramento City College
High School Diploma -
Florin High School
Similar Profiles
Taona MaysTaona Mays
Retail Store Manager at Bridge LocationsRetail Store Manager at Bridge Locations
Esthela MiguelEsthela Miguel
Retail Sales Manager at Bridge LocationsRetail Sales Manager at Bridge Locations
Augustus HunterAugustus Hunter
Retail Sales Consultant at Bridge LocationsRetail Sales Consultant at Bridge Locations
Caleb SmithCaleb Smith
House Cleaner at Private Family HomeHouse Cleaner at Private Family Home
Nathan CarreroNathan Carrero
Internship Student at Air System Services and ConstructionInternship Student at Air System Services and Construction