Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Brandon Pierce

Kinburn,ON

Summary

Hardworking Transportation professional with superior record of towing cars, vans and trucks of all sizes using different hauling vehicles. Knowledgeable about roadside assistance procedures and experienced in working with law enforcement professionals. Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Automotive Technician - 310S

Duntech Automotive
09.2008 - Current
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Performed safety and emissions inspections.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.

Tow Truck Operator

West Carleton Country Towin' Inc.
12.2018 - 02.2024
  • Increased client retention by providing exceptional customer service during difficult situations involving vehicle breakdowns or accidents.
  • Provided support to law enforcement agencies during incidents requiring towing or impound services, facilitating smooth operations on scene.
  • Conducted thorough pre-and post-trip inspections on all equipment, identifying potential issues before they became major problems, thus reducing downtime for repairs.
  • Assisted in accident scene management, helping to clear roadways and ensure the safety of all involved parties.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
  • Kept tow trucks and equipment clean and organized to promote a positive image for the company and ensure optimal functionality during service calls.
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Performed tire changes, boosts and vehicle lock outs.
  • Transported a wide range of vehicles from motorcycles, cars, trucks and trailers.

Education

License Certificate - Automotive Service Technician 310S

Algonquin College
Ottawa, ON
06.2015

High School Diploma -

West Carleton Secondary School
Dunrobin, ON
06.2010

Skills

  • Mechanical Troubleshooting
  • Vehicle Operation and Assessment
  • Flatbed truck expertise
  • Wrecker truck expertise
  • Roadside Assistance
  • Vehicle Recovery
  • Operating hydraulics
  • Heavy Lifting
  • Emergency Roadside Repairs
  • Valid G driver's license

Languages

English
Native or Bilingual

Certification

  • Automotive Service Technician 310S License
  • Tow Truck Driver License (Ottawa & Ontario)

Timeline

Tow Truck Operator

West Carleton Country Towin' Inc.
12.2018 - 02.2024

Automotive Technician - 310S

Duntech Automotive
09.2008 - Current

License Certificate - Automotive Service Technician 310S

Algonquin College

High School Diploma -

West Carleton Secondary School

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Brandon Pierce